Pharmacy Assistant Professional

1 month ago


Burlington, Ontario, Canada Innomar Strategies Full time
Pharmacy Assistant Job Description

At Innomar Strategies, we are seeking a highly skilled and organized Pharmacy Assistant to join our team. As a Pharmacy Assistant, you will play a vital role in supporting our pharmacists and technicians in providing exceptional patient care.

Key Responsibilities:
  • Assist pharmacists and technicians in filling prescriptions, ensuring accuracy and efficiency.
  • Provide excellent customer service to patients, responding to their inquiries and resolving any issues in a timely manner.
  • Enter, scan, and process prescriptions using our Kroll Pharmacy software, maintaining accurate records and data.
  • Verify that customers receive the correct prescriptions, ensuring their safety and satisfaction.
  • Contribute to a smooth workflow by prioritizing tasks, working effectively with the team, and maintaining a clean and organized workspace.
  • Answer phone calls, respond to internal and external inquiries, and screen calls for pharmacists.
  • Order, receive, and maintain inventory of medications, ensuring timely restocking and minimizing waste.
  • Prepare and process billings, claims, disbursements, and related documents, reviewing invoices and other documentation for accuracy.
  • Pack and ship prescription orders according to established protocols, ensuring timely delivery and customer satisfaction.
  • Maintain accurate pharmacy records, reporting any adverse events in accordance with provincial regulatory standards and internal obligations.
  • Perform general housekeeping and administrative duties as required, supporting the overall efficiency of the pharmacy.
Requirements:
  • High school diploma or equivalent, with pharmacy experience an asset.
  • Proficiency in Kroll Pharmacy software and Microsoft Office applications (Outlook, Word, Excel) is preferred.
  • Excellent communication, customer service, and interpersonal skills, with the ability to work independently and as part of a team.
  • Strong analytical and mathematical skills, with attention to detail and the ability to meet deadlines.
  • Bilingualism (French/English) is an asset, as is previous experience in cold-chain distribution and biological/sterile preparation.
What We Offer:

We provide a comprehensive suite of benefits, including medical, dental, and vision care, as well as a variety of training programs, professional development resources, and opportunities for mentorship, employee resource groups, and volunteer activities. Our inclusive culture and support for working families make us an attractive employer for those seeking a fulfilling career.

We are committed to providing a safe and healthy work environment, with a focus on the physical, emotional, financial, and social aspects of wellness. Our team members' growth and development are essential to our success, and we offer opportunities for advancement and professional growth.



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