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Executive Vice President

2 months ago

Winnipeg, Manitoba, Canada Manitoba Public Insurance Full time
Job Title: Vice President & Chief Operations Officer

As a key member of the executive leadership team at Manitoba Public Insurance, the Vice President & Chief Operations Officer will play a pivotal role in driving strategic and operational leadership to deliver exceptional customer service.

The successful candidate will build and sustain productive relationships with key business partners, including brokers and associations, to provide high-quality, effective, and accessible service delivery to all Manitobans.

Key Responsibilities:
  • Develop and execute strategic plans and operational objectives to support the corporate vision and direction.
  • Provide expert advice and guidance on operational impacts across business strategies, programs, products, and services.
  • Oversee service delivery and demand management, including cross-channel demand and service offering planning.
  • Manage all delivery aspects of insurance and licensing operations, including vehicle registration, driver licensing, and driver records.
  • Develop and implement processes and practices to identify and address the needs and expectations of Manitobans, MPI departments, and other internal stakeholders.
Requirements:
  • Over 15 years of senior leadership experience in service and operations management, project management, and business transformation and innovation.
  • Exceptional leadership skills with a proven ability to form, lead, and develop high-performing teams.
  • Superior communication skills along with excellent negotiation skills and proven success in public speaking and formal presentations.
  • Knowledge of corporate governance issues and an understanding of emerging trends and issues as they affect Crown corporations.