Dental Claims Examiner
3 weeks ago
Job Title: Dental Claims Examiner
Job Summary:
We are seeking a skilled Dental Claims Examiner to join our team at Equitable Life of Canada. As a Dental Claims Examiner, you will be responsible for processing dental claims and providing excellent client service in group benefits.
Key Responsibilities:
- Process dental claims and predeterminations accurately in a timely manner within established service standards
- Identify and resolve claim situations in a timely manner, through consultations with a Senior, Manager, or other departments within the Group division
- Work with the Investigative Claims Unit to identify suspicious claims and alert the department
- Contribute to the continuous improvement of business processes
- Additional basic tasks within dental/health, as required
Requirements:
- A flexible schedule with the ability to work additional hours when required
- Outstanding client service skills
- Handle high stress situations in a fast-paced production environment
- Excellent interpersonal and communication skills
- Demonstrate high attention to detail
- Capable of interpreting and applying claim guidelines while working through ambiguous situations
- Must be comfortable working in an environment with quickly changing priorities
- Able to work independently with little supervision
- Strong organization, multi-tasking, prioritization, and problem-solving skills
What We Offer:
- A healthy work-life balance with employee wellness top of mind
- We value open, honest communication between team members, challenging each other to continually improve
- Employee resource groups that support an inclusive work environment
- An onsite, full-service cafeteria with a variety of daily options
- Regular EQ Together events focused on company togetherness and collaboration
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