Sales Team Lead

4 weeks ago


Calgary, Alberta, Canada Meena Bazaar Full time
Job Summary

We are seeking a highly skilled Sales Supervisor to join our team at Meena Bazaar. The successful candidate will be responsible for supervising staff, assigning sales workers to duties, and overseeing the sales floor.

Key Responsibilities
  • Supervise Staff: Lead and motivate a team of sales staff to achieve sales targets and provide excellent customer service.
  • Assign Sales Workers: Allocate sales staff to duties, ensuring that the sales floor is adequately staffed and that customers receive prompt assistance.
  • Oversee Sales Floor: Monitor sales activity, identify areas for improvement, and implement strategies to increase sales and customer satisfaction.
  • Hire and Train: Recruit, train, and develop sales staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Authorize Payments: Verify and authorize payments by cheque, ensuring that all transactions are accurate and compliant with company policies.
  • Order Merchandise: Place orders for merchandise, ensuring that stock levels are maintained and that customers have access to a wide range of products.
  • Authorize Returns: Verify and authorize returns of merchandise, ensuring that customers are satisfied with their purchases and that returns are processed efficiently.
  • Establish Work Schedules: Create and manage work schedules for sales staff, ensuring that the sales floor is adequately staffed at all times.
  • Sell Merchandise: Sell merchandise to customers, providing excellent customer service and ensuring that customers are satisfied with their purchases.
  • Prepare Reports: Prepare reports on sales volumes, merchandising, and personnel matters, providing insights and recommendations to management.
  • Resolve Issues: Resolve issues that may arise, including customer complaints, supply shortages, and other sales-related problems.
  • Organize Inventory: Organize and maintain inventory, ensuring that stock levels are accurate and that customers have access to a wide range of products.
  • Supervise Office Staff: Supervise and co-ordinate the activities of office staff, ensuring that administrative tasks are completed efficiently and effectively.
  • Oversee Payroll: Oversee payroll administration, ensuring that sales staff are paid accurately and on time.
  • Conduct Performance Reviews: Conduct performance reviews of sales staff, providing feedback and coaching to help them improve their performance.
  • Supervise Volunteer Staff: Supervise and co-ordinate the activities of volunteer staff, ensuring that they are utilized effectively and that their contributions are recognized and valued.


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