Pharmacy Assistant

4 weeks ago

Thunder Bay, Ontario, Canada Neighbourly Pharmacy Full time

About the Role

We are seeking a Pharmacy Assistant to join our team at Neighbourly Pharmacy in North Bay, ON. As a Pharmacy Assistant, you will provide essential support to pharmacists and pharmacy technicians in delivering high-quality pharmaceutical services to patients.

Key Responsibilities

  • Customer Service: Greet customers, answer phone calls, and respond to inquiries about medications and pharmacy services in a courteous and professional manner.
  • Prescription Processing: Assist in processing prescription orders, including data entry, labeling, and packaging under the supervision of a pharmacist or pharmacy technician.
  • Medication Dispensing: Count, measure, and package prescription medications accurately and safely, following established protocols and procedures.
  • Inventory Management: Receive, unpack, and stock incoming shipments of medications and supplies. Monitor inventory levels, conduct stock rotations, and assist with inventory audits as needed.
  • Cleaning and Maintenance: Maintain cleanliness and organization of the pharmacy area, including medication shelves, dispensing counters, and workstations. Dispose of expired medications and hazardous waste according to regulatory guidelines.
  • Administrative Support: Perform clerical tasks such as filing, faxing, and scanning documents. Assist with processing insurance claims and coordinating prescription transfers as required.
  • Compliance: Adhere to all applicable laws, regulations, and pharmacy policies, including privacy and confidentiality requirements.

Requirements

  • Education: High school diploma or equivalent. Completion of a pharmacy assistant program or relevant healthcare certification is preferred but not mandatory.
  • Experience: Prior experience in a retail or healthcare setting is advantageous but not required. On-the-job training will be provided.
  • Communication Skills: Excellent verbal and written communication skills. Ability to interact professionally with customers and colleagues.
  • Attention to Detail: Strong attention to detail and accuracy in performing tasks such as medication counting and labeling.
  • Organization: Effective organizational skills to manage multiple tasks and prioritize workload in a fast-paced environment.
  • Computer Literacy: Basic computer skills, including proficiency in Microsoft Office applications and pharmacy software systems (training will be provided).
  • Team Player: Ability to work collaboratively with pharmacy staff and contribute to a positive team environment.
  • Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, based on the operational hours of the pharmacy.

Working Conditions

  • This is a part-time position, with standard work hours typically ranging from 20-24 hours per week.
  • The position may require standing for extended periods and occasional lifting/moving of moderate-weight boxes or containers.
  • Work shifts may include evenings, weekends, and holidays, based on the operational hours of the pharmacy.

Neighbourly Pharmacy is an equal opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

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