Information Technology Specialist

7 days ago

Toronto, Ontario, Canada Comsense Inc. Full time
Job Title: Information Technology Specialist

We are seeking a highly skilled Information Technology Specialist to join our team at Comsense Inc. The successful candidate will be responsible for providing technical support to our employees, troubleshooting computer issues, and implementing solutions.

Key Responsibilities:
  • Provide technical support to employees, responding to their queries and resolving issues in a timely manner.
  • Troubleshoot computer problems, using technical manuals and guides to research and implement solutions.
  • Collaborate with other technical support analysts to maintain a problems and solutions log.
  • Set up equipment for employee use, ensuring proper installation of cables, operating systems, and software.
  • Manage incidents, prioritizing tasks and resolving issues efficiently.
Requirements:
  • 1-2 years of experience in a technical support role.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Knowledge of shell scripting, device drivers, networking security, servers, and desktop applications.
  • MS Active Directory administration experience.
What We Offer:
  • A competitive salary and benefits package.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
Language:

English

Work Schedule:

35-40 hours per week

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