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Client Service Liaison

2 months ago

Vancouver, British Columbia, Canada Banfield Pet Hospital Full time

At Banfield Pet Hospital, we are seeking a highly skilled Client Service Coordinator to drive the flow of clients and pets through our hospital. As a key member of our team, you will be responsible for maximizing the productivity of our veterinary medical team, ensuring good communication with associates and clients, and coordinating the care of clients and pets in a happy, welcoming, friendly and efficient manner.

Key Responsibilities:
  • Drive client satisfaction and loyalty by providing exceptional customer service
  • Coordinate the flow of clients and pets through the hospital, ensuring a seamless and efficient experience
  • Collaborate with the veterinary medical team to maximize productivity and ensure timely completion of tasks
  • Communicate effectively with associates and clients to ensure clear understanding of client needs and preferences
  • Coordinate the care of clients and pets, including scheduling appointments and managing client records

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to work with a talented team of animal lovers