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Costa Coffee Store Manager
2 months ago
We are seeking a highly skilled and experienced General Manager to lead our Costa Coffee team in Middleton. As a General Manager, you will be responsible for driving business growth, improving customer satisfaction, and developing a high-performing team.
Key Responsibilities- Business Development: Identify opportunities to increase sales and revenue, and implement strategies to achieve business objectives.
- Team Management: Lead, motivate, and develop a high-performing team to deliver exceptional customer service and achieve business goals.
- Customer Experience: Ensure that every customer has a positive experience, and that our brand standards are consistently met.
- Operations: Manage the day-to-day operations of the store, including inventory management, labor scheduling, and maintenance of store facilities.
- Training and Development: Provide ongoing training and development opportunities to ensure that team members have the skills and knowledge needed to succeed.
- Leadership Experience: Proven experience in a leadership role, with a track record of success in driving business growth and developing high-performing teams.
- Commercial Acumen: Strong commercial awareness, with the ability to analyze data and make informed business decisions.
- Brand Ambassador: A passion for the Costa Coffee brand, and a commitment to upholding our values and standards.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with team members, customers, and stakeholders.
- Problem-Solving: Ability to think critically and solve problems in a fast-paced environment.
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career growth and development, with a clear path for progression.
- Employee Discounts: Employee discounts on Costa Coffee products and services.
- Training and Development: Ongoing training and development opportunities to ensure that you have the skills and knowledge needed to succeed.
