Park Patrol Agent II

2 weeks ago

Calgary, Alberta, Canada Calgary Stampede Full time

About the Calgary Stampede

The Calgary Stampede is a not-for-profit community organization that preserves and promotes our western heritage, cultures, and community spirit with a vision to create a world-class, year-round gathering place for the community.

Exemplifying the theme We're Greatest Together, the Stampede is one of the most respected volunteer-based organizations in the world governed by a Board of Directors with over 2,500 passionate volunteers and 1,200 year-round employees.

As an organization that exists for the benefit of the community, inclusion and equity are woven into our core values of western hospitality, pride of place, integrity, and commitment to the community.

Position Summary

The Park Patrol Agent II is responsible for providing asset and loss protection through crime prevention, emergency response, and monitoring compliance with security and safety policy.

This position will achieve exceptional customer service through the promotion of security initiatives.

Key Responsibilities

  • Conduct incident investigations, resolve, and report
  • Conduct emergency response to civil, criminal, medical, safety, and fire incidents
  • Conduct audits and monitor compliance with security and safety regulations and procedures
  • Liaise with law enforcement, medical, fire, and other agencies
  • Perform vehicle, bike, and walking patrol outdoors and inside buildings for unauthorized personnel, insecurities, or faults
  • Maintain knowledge of current events on Park events and activities to provide information and general assistance to staff, volunteers, and Stampede Park visitors
  • Maintain a high level of professionalism and customer service to be a positive representative for the Calgary Stampede

Requirements

  • Current Alberta Solicitor General Security License
  • Current Class 5 Driver License (Non-GDL) required
  • Excellent investigative, interviewing, and customer service skills
  • Exceptional report writing, written, and verbal communication skills, including effective problem-solving and conflict resolution skills
  • Intermediate/advanced computer skills with MS Office and Outlook
  • Self-motivated with the ability to work independently and in team environments

Working Conditions

  • Occasional lifting up to 50 lbs. and pushing up to 100 lbs.
  • Frequent repetitive arm, hand, finger, and foot movements
  • Continuously carrying of 18 – 20 lbs., occasionally carrying up to 30 – 40 lbs.
  • Squatting/crouching, kneeling, reaching, and bending required
  • Exposure to noise, dust, fumes, gases, odors, animal dander, hazardous chemicals, and changes in temperature
  • Visual acuity, color vision, auditory ability, and sense of smell and touch required

Benefits

The Calgary Stampede offers a unique and exciting work environment, an excellent total compensation package, and the opportunity for advancement and employee training.

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