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Jewelry Department Manager

2 months ago


Victoria, British Columbia, Canada Westshore Jewelry Full time
Job Title: Jewelry Department Supervisor

We are seeking a highly skilled and experienced Jewelry Department Supervisor to join our team at Westshore Jewelry. As a key member of our management team, you will be responsible for overseeing the daily operations of our jewelry department, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and manage a team of sales staff, providing guidance and support to ensure excellent customer service and sales performance.
  • Develop and implement sales strategies to drive revenue growth and meet sales targets.
  • Manage inventory levels, including ordering and receiving merchandise, and maintaining accurate records.
  • Authorize payments, manage cash handling, and maintain a secure and organized work environment.
  • Conduct performance evaluations, provide feedback, and coach staff to improve sales skills and customer service.
  • Collaborate with other departments to ensure seamless operations and achieve business objectives.
  • Stay up-to-date with industry trends, competitor analysis, and market research to inform sales strategies and improve customer engagement.
Requirements:
  • 1-2 years of experience in a supervisory or management role in a retail or sales environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with staff, customers, and stakeholders.
  • Strong leadership and problem-solving skills, with the ability to make informed decisions and drive results.
  • Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
  • Proficiency in MS Outlook, iOS, and other relevant software applications.
What We Offer:
  • A competitive salary and commission structure.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Free parking and on-site amenities.
How to Apply:

If you are a motivated and results-driven individual with a passion for sales and customer service, please submit your application, including your resume and a cover letter, to [insert contact information].