Cloud Operations Engineer

6 days ago

Montreal, Quebec, Canada XCCommerce Full time

About the Role

XCCOMMERCE is seeking a highly skilled Cloud Operations Engineer to join our team. As a key member of our Cloud Operations Team, you will be responsible for ensuring the smooth operation of our cloud-based infrastructure and applications.

Key Responsibilities

  • Facilitate internal deployment efforts and maintain site reliability for our line-of-business software as a service product.
  • Work closely with all other teams to optimize performance and security on our infrastructure.
  • Assist incident management in the production environments.
  • Facilitate application upgrade deployments.
  • Build infrastructure enhancements.
  • Manage ongoing tasks.

Requirements

  • Minimum 2-5 years of working in Cloud Operations/Site Reliability Engineering (SRE) teams (preferably MS Azure) to execute upgrades, deployments, user & infrastructure provisioning, incident & change management.
  • Minimum of 3-5 years of experience in a customer-facing sales role.
  • MySQL DBA skills DB always-on, replication, performance, backup/restore.
  • Experience with Disaster Recovery scenarios.
  • Experience working with Terraform scripts to create the Azure infrastructure and deploy applications.
  • Experience of working with Elastic Search, Kibana, Redis Cache or something equivalent.
  • Comfortable using TFS (Team Foundation Server) and Azure DevOps workflows.
  • Comfortable with Visual Studio and MySQL Server Data Tools.
  • Exposure to deployment using Azure cloud console and ARM templates.
  • Experience in handling Azure Active Directory (AD) & Role-based Access Control (RBAC) related activities will be a plus.
  • Comfortable with basic DevOps concepts like Continuous Integration and Continuous Delivery/Continuous Deployment (CI/CD), and Infrastructure-automation.

Must-have Skills

  • Automation of Azure Infrastructure.
  • PowerShell Script / Azure Resource Management (ARM) Templates Script is a must.

Qualifications

  • Any Undergraduate/ Post-Graduate in Engineering/ Computer Science.

Good-to-have Skills

  • Strong Windows and Linux Systems, SQL Database, and Network administration skills.
  • Strong understanding of cloud concepts, applications, storage, compute and networking components.
  • Readiness to have a key role within XCCommerce for all things Cloud Deployments.
  • Scripting in PowerShell, DOS or Linux shell.
  • Proactive and self-motivated, committed to achieving deadlines, meeting SLAs, and producing results.
  • Excellent customer service and people skills. Excellent analytical, written, and oral communication and relationship building skills.
  • Ability to be a good listener, and to understand customer issues. Ability to provide innovative workarounds or design a solution to fix a customer's problem.

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