Assistant Store Manager

23 hours ago

Whitby, Canada Farm Boy Inc. Full time
Job Title: Assistant Store Manager

At Farm Boy Inc., we are seeking a highly skilled and experienced Assistant Store Manager to join our team. As a key member of our store management team, you will play a critical role in ensuring the success of our stores and delivering exceptional customer service.

Key Responsibilities:
  • Assist the Store Manager in the day-to-day operation and management of the store, ensuring a quality service approach to all employees, customers, and suppliers.
  • Work collaboratively with the Store Manager, Department Managers, and Retail Specialists to execute strategies aimed at achieving stated goals, such as financial results.
  • Develop and implement effective communication plans to lead the team, including one-on-one coaching, huddles, metrics, product knowledge, and corporate policies and procedures.
  • Recruit, train, and develop a high-performing team, maintaining a high level of confidentiality and trust.
  • Promote company policy and ensure compliance, implementing the health and safety program and acting on recommendations made by the Joint Health and Safety Committee.
  • Participate in community events and maintain Farm Boy's community presence.
  • Support the Store Manager in retail operations and deliverables, including inventory, ordering, item maintenance, quality and rotation, shrink, merchandising, invoicing, scheduling, and payroll.
  • Ensure the store is properly protected, and opening and closing procedures are conducted timely and appropriately, responding to calls in the case of emergencies or after-hours alarms.
  • Manage the store's financial information, safe management, document maintenance, and retention, preserving the integrity of individual front-end staff.
Requirements:
  • Typically requires completion of a post-secondary program with an emphasis in business, plus 5 to 7 years of progressively responsible managerial experience in retail, preferably in the perishable food industry, or an equivalent combination of education and experience.
  • Successful completion of a Public Health Food Handler certification, Smart Serve plus Level A First Aid and Basic CPR certification, or the commitment to complete within 6 months.
  • Good knowledge of retail industry, food products, and superior standards of quality.
  • Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
  • Excellent organizational, interpersonal, and analytical skills.
  • Excellent team building and team participation skills.
  • Ability to learn manual and automated systems/tools.
  • Experience in working with various computer software programs, e.g., Microsoft Office.
  • Flexible schedule, including weekends, evenings, and holidays.
  • Fluency in English and French is an asset.
Work Environment:
  • Providing service to several people or departments, working under many simultaneous deadlines.
  • Required to stand and walk for long periods of time during shift.
  • Required to lift, carry, or handle heavy objects.
  • Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).

This position will require a criminal background check to be completed.

Accommodation is available upon request for applicants and employees with disabilities.

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