Hotel Operations Manager

2 weeks ago


Huntsville, Ontario, Canada Rodeway Inn king william Full time
Hotel Operations Manager

We are seeking a highly organized and detail-oriented Hotel Operations Manager to join our team at Rodeway Inn King William. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring seamless guest experiences, and maintaining high standards of quality and service.

Key Responsibilities:
  • Co-ordinate activities with other work units or departments to ensure efficient hotel operations
  • Establish and maintain work schedules and procedures to meet business needs
  • Prepare and submit reports to management on hotel performance and guest feedback
  • Assist guests with special needs and provide exceptional customer service
  • Co-ordinate, assign, and review work to ensure tasks are completed on time and to a high standard
  • Hire and train staff in job duties, safety procedures, and company policies
  • Maintain operation of computer systems, equipment, and machinery to ensure business continuity and customer service delivery
  • Requisition materials and supplies to meet hotel needs
Requirements:
  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a supervisory or management role
  • Permanent position with 32 hours per week
  • Language of work: English


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