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Reefer Shop Operations Manager

2 months ago

Kitchener, Ontario, Canada The Erb Group of Companies Full time

Job Summary

The Erb Group of Companies is seeking a highly skilled and experienced Reefer Shop Supervisor to join our team. As a key member of our operations team, you will be responsible for supervising reefer shop operations and personnel, ensuring the safety and efficiency of our refrigerated transportation fleet.

Key Responsibilities

  • Supervise and train reefer shop personnel, including performance management, hiring, and discipline.
  • Plan and conduct preventative maintenance checks and safety inspections on refrigeration units.
  • Ensure compliance with company standards for quality, cost control, waste reduction, safety, and vehicle availability.
  • Schedule and plan shifts for staff, working in conjunction with other shop supervisors to ensure adequate personnel coverage.
  • Provide on-road support to drivers and advise other terminal shops on reefer services.
  • Maintain relationships with third-party vendors, local providers, and national accounts.
  • Analyze and diagnose problems, making decisions on repairs in conjunction with the Corporate Fleet Director and Baden Shop Manager.
  • Work with operations at the Baden terminal to ensure equipment availability.
  • Address Occupational Health and Safety issues related to the shop.
  • Support and advise other terminal shops on reefer services as needed.
  • Monitor reefer parts and system inventories, new unit installations, and decommissioned unit removals.
  • Maintain and repair transport refrigeration units as required.

Requirements

  • Minimum high school diploma or equivalent required.
  • Minimum 8 years of reefer experience, with factory training on Thermo King & Carrier preferred.
  • Valid G-class driver's license required.
  • Proven supervisory skills, with a strong focus on quality, cost-effective fleet maintenance.
  • Effective leadership skills, with a strong working knowledge of mechanical applications and repair techniques.
  • Quality decision-making skills and ability to use good judgment.
  • Excellent communication skills, both verbal and written.

What We Offer

  • Competitive compensation package.
  • Comprehensive benefits, including health, dental, and vision insurance.
  • Long-term disability insurance and employee & family assistance program.
  • TFSA and RRSP savings plans with company match contributions.
  • Profit-sharing opportunity and referral bonus program.
  • Uniform and annual tool allowance for apprentice and mechanic technicians.
  • Corporate discounts with Josslin Insurance and Goodlife Fitness.
  • Educational assistance up to 50%.
  • Career advancement opportunities and community and philanthropy opportunities.