Food Service Team Lead
4 weeks ago
At Albert Melo Foods Ltd., we are seeking a skilled Food Service Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food preparation staff, ensuring that our high standards of quality and customer service are consistently met.
Key Responsibilities- Staff Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
- Training and Development: Train staff in job duties, sanitation, and safety procedures, as well as provide ongoing coaching and feedback to improve performance.
- Inventory Management: Estimate ingredient and supply requirements for meal preparation, and maintain accurate records of stock, repairs, sales, and wastage.
- Customer Service: Ensure that food and service meet quality control standards, and address customer complaints or concerns in a professional and courteous manner.
- Reporting and Budgeting: Prepare and submit reports on sales, inventory, and other key performance indicators, as well as prepare budget and cost estimates for meal preparation.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a food service or related environment.
- Supervision: 5-10 people.
- Work Conditions: Fast-paced environment, work under pressure, and tight deadlines.
- Recognized Employer: We are a recognized employer and offer a supportive work environment.
- Support for Newcomers and Refugees: We recruit and support newcomers and refugees who were displaced by a conflict or natural disaster.
- Support for Youths: We offer on-the-job training tailored to youth.
- Support for Indigenous People: We develop and maintain relationships with indigenous communities, indigenous-owned businesses, and organizations.
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