Licensed Optician
6 days ago
About the Role
The Licensed Optician is a key member of our team, responsible for delivering exceptional customer experiences and fostering customer retention. This role requires a strong focus on sales, customer service, and teamwork.
Key Responsibilities
- Drive profitable store sales by fostering a retail selling culture and utilizing effective sales skills.
- Develop professional business relationships with other associates and doctors.
- Fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames.
- Assists with ensuring each store is effectively merchandised and presented according to planogram and company standards.
- Ensures high quality through accurate measurements, correct pricing, POS entry, and realistic delivery time quotes.
- Maximizes Managed Vision Care relationships and sales opportunities.
- Assists with the timely implementation of approved marketing programs.
Requirements
- High School Diploma or equivalent.
- State licensure or certification by a nationally-recognized opticianary association as an optician.
- Experience and results with a retail or customer service establishment.
- Ability to sell through use of sales skills and accountability for sales results.
- Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business.
- Ability to provide enthusiastic and concise communication to meet/exceed customer expectations.
- Success in store merchandising and attention to detail.
- Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.
Preferred Qualifications
- Bachelor degree or equivalent experience in retail operations.
- 3+ years of experience.
- Experience with personal computers.
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