Email and Phone Support Agent

3 weeks ago


Edmonton, Alberta, Canada beBee Professionals Full time
Job Summary: Email, Phone & Chat Support Specialist

We are seeking an experienced Email, Phone & Chat Support Specialist to join our team at beBee Professionals. The ideal candidate will have a strong background in customer service and technical support, with excellent communication and problem-solving skills.

Responsibilities:

Provide technical support to customers via email, phone, and chat

Troubleshoot technical issues and respond to customer inquiries

Collaborate with the team to resolve customer problems

Requirements:

2+ years of experience in a customer service or technical support role

Excellent communication and interpersonal skills

Strong problem-solving and troubleshooting skills

Knowledge of customer service software and tools

Ability to work independently and as part of a team

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