IT Systems Administrator

7 days ago

Woodbridge, Ontario, Canada Fastfrate Group Full time
Job Summary

We are seeking a highly skilled IT Systems Administrator to join our team at the Fastfrate Group. As a key member of our IT department, you will be responsible for the day-to-day administration of our computing platforms in a hybrid in-house/cloud hosted environment.

Key Responsibilities
  • Manage and maintain the company's server IT infrastructure, including hardware and OS configurations.
  • Monitor and plan server capacity, including virtual servers and Azure-based cloud platforms.
  • Support and manage remote desktop/terminal services.
  • Set up and administer server virtualization solutions, including VMWare and Hyper-V.
  • Configure and administer Active Directory, Group Policy, and Office 365.
  • Configure and maintain email platforms, including Office 365 and Microsoft Exchange.
  • Configure and maintain endpoint security/protection servers, endpoint management, patches, vulnerabilities, and updates.
  • Deploy automation and scripting to integrate with various systems.
  • Configure and administer firewalls, spam filters, multi-factor authentication (MFA), and other IT security measures.
  • Configure and support switches, wireless LAN controllers/access points, printers/scanners, and mobile device management solutions.
  • Evaluate and recommend hardware and software upgrades, as well as plan and design future infrastructure growth.
  • Maintain systems backups and recovery processes.
  • Assist with Level II helpdesk support as needed.
  • Travel to various locations may be required, as well as occasional after-hours/weekend work.
  • Work with vendors and contractors as needed.
Requirements
  • University degree or technical college certificate in a computer-related field.
  • 3-5 years' experience as a Systems Administrator in a Microsoft environment.
  • Experience in the transportation and/or logistics industry is preferred.
Desirable Skills
  • Solid experience supporting MS Active Directory, MS Windows, and MS Azure.
  • Infrastructure management: hands-on experience managing and supporting IT infrastructure elements, including server hardware, storage platforms, UPS, LAN switches, and printing.
  • Solid understanding of VMWare virtualization technology and MS SQL Server installation and configuration.
  • Solid understanding of network monitoring tools and experience working with SAN and NAS (iSCSI, SAS, and Fiber Channel).
  • Understanding of networking protocols and services, including TCP/IP, DNS, DHCP, VPN, SFTP, SSH, etc.
  • Experience with cybersecurity concepts, techniques, and frameworks.
  • Problem-solving: excellent problem-solving, analytical skills, technical skills, and attention to detail.
Working Environment

The Systems Administrator will report directly to the Manager of Information Technology. While this role is largely self-directed, the Systems Administrator is expected to work collaboratively with other members of the IT department and cross-functional teams. Supervisory responsibilities may include overseeing the work of junior IT staff or interns as needed, providing guidance and mentorship to enhance their professional development and ensure alignment with departmental goals.

Decision Making and Judgment

This role requires a high level of independent decision making and judgment, especially in the areas of system configuration, troubleshooting, and proactive maintenance. The IT Systems Administrator must assess and prioritize system issues and user requests to ensure stable and secure operations. Decisions regarding the deployment of new technologies or upgrades, as well as responses to potential security threats, must be made considering organizational impact, cost, and benefit. Regular consultation with the IT Systems Manager and relevant stakeholders is essential for strategic decisions.

Impact of Errors

Errors in this role can have significant impacts, including system downtime, data loss, security breaches, and financial costs. It is crucial that the IT Systems Administrator meticulously plans and executes system changes and maintenance to minimize risks. A failure to properly manage and protect system integrity can lead to operational disruptions affecting the entire organization. The Systems Administrator must ensure that all system backups, disaster recovery processes, and security protocols are rigorously maintained and regularly updated to mitigate potential errors.

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