Implementation Specialist
4 weeks ago
TELUS Health is a leading provider of health and well-being solutions, empowering individuals to live their healthiest lives. As a global leader in the industry, we are committed to leveraging our cutting-edge technology to create a better future for our clients and their customers.
About the RoleWe are seeking an experienced Implementation Analyst to join our team. In this role, you will play a crucial part in providing analytical and technical support to our clients, plan members, and internal stakeholders. Your primary responsibility will be to assist with the successful implementation and maintenance of pension administration systems and processes.
Key Responsibilities- Collaborate with clients to understand their business requirements and objectives.
- Assist with configuring ARIEL basic plan parameters and test calculation results, as required.
- Implement and configure software solutions according to client needs.
- Conduct system testing and troubleshoot issues to ensure successful implementation.
- Provide training and support to end-users on new systems and functionalities.
- Work closely with cross-functional teams to ensure project timelines and deliverables are met.
- Document processes, configurations, and system changes for future reference.
- Continuously improve implementation processes and procedures.
- Bachelor's degree in Mathematics, Actuarial Science, Business Administration, Finance, or Accounting. Additional course work in pension administration or mathematics is a plus.
- Experience in software implementation, configuration, testing, and support.
- Experience in using Excel and the Microsoft Office suite.
We offer a dynamic and inclusive work environment, where you will have the opportunity to work with a talented team of professionals who are passionate about making a difference in the lives of our clients and their customers. We are committed to providing our employees with the tools and resources they need to succeed, and we offer a competitive compensation and benefits package.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional who is looking for a new challenge, we encourage you to apply for this exciting opportunity.
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