Restaurant Operations Manager
3 weeks ago
At Panago Pizza, we are seeking an experienced Restaurant Assistant Manager to join our team. As a key member of our restaurant management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of staff members.
Key Responsibilities:- Restaurant Operations:
- Balance cash and complete balance sheets, cash reports, and related forms
- Conduct performance reviews
- Cost products and services
- Organize and maintain inventory
- Ensure health and safety regulations are followed
- Customer Service:
- Negotiate with clients for catering or use of facilities
- Participate in marketing plans and implementation
- Address customers' complaints or concerns
- Provide customer service
- Leadership and Supervision:
- Plan, organize, direct, control, and evaluate daily operations
- Supervise a team of more than 20 people
- Computer and Technology Knowledge:
- Electronic cash register
- MS Access
- MS Excel
- MS Office
- MS Windows
- MS Word
- Spreadsheet
Requirements:
- College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years
- 3-5 years of experience in a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and under pressure
- Flexibility and reliability
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