Restaurant Operations Manager

3 weeks ago


Nelson, Canada Panago Pizza Full time
Restaurant Assistant Manager Job Description

At Panago Pizza, we are seeking an experienced Restaurant Assistant Manager to join our team. As a key member of our restaurant management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of staff members.

Key Responsibilities:
  • Restaurant Operations:
    • Balance cash and complete balance sheets, cash reports, and related forms
    • Conduct performance reviews
    • Cost products and services
    • Organize and maintain inventory
    • Ensure health and safety regulations are followed
  • Customer Service:
    • Negotiate with clients for catering or use of facilities
    • Participate in marketing plans and implementation
    • Address customers' complaints or concerns
    • Provide customer service
  • Leadership and Supervision:
    • Plan, organize, direct, control, and evaluate daily operations
    • Supervise a team of more than 20 people
  • Computer and Technology Knowledge:
    • Electronic cash register
    • MS Access
    • MS Excel
    • MS Office
    • MS Windows
    • MS Word
    • Spreadsheet

Requirements:

  • College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years
  • 3-5 years of experience in a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and under pressure
  • Flexibility and reliability


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