Senior Director of Financial Operations

3 weeks ago

Toronto, Ontario, Canada pt Health Full time

Senior Director of Financial Operations


Job Summary


This role oversees and leads teams responsible for delivering efficient and effective financial services to various business units within the company. The Senior Director, Finance, Shared Services will provide strategic direction, financial expertise, and guidance to drive excellence in financial processes, systems, and reporting.



  • Oversee the end-to-end accounts receivable process, including credit management, billing, invoicing, cash application, collections, and reconciliation
  • Oversee the end-to-end accounts payable process, including invoice receipt, validation, coding, approval workflow, and payment processing
  • Oversee day-to-day cash operations including credit card, POS and daily banking processes for clinics and business units
  • Oversee the end-to-end payroll processing cycle, ensuring accuracy, timeliness, and compliance with applicable laws, regulations, and company policies.

Responsibilities


The Senior Director, Finance, Shared Services will be responsible for:



  • Evaluating existing processes and systems to identify opportunities for automation, standardization, and streamlining to drive efficiency and accuracy
  • Implementing best practices and innovative solutions to optimize finance operations, reduce manual effort and ensure compliance with company policies and regulatory requirements
  • Driving initiatives to improve financial controls, compliance, and risk management within shared services operations
  • Continuously monitoring key performance indicators (KPIs) and metrics to measure and improve the effectiveness of finance shared
  • Managing relationships with payroll service providers, software vendors, and other external partners to ensure service levels are met and issues are resolved promptly
  • Fostering positive relationships with customers to facilitate timely payments, resolve disputes, and address billing inquiries effectively
  • Managing vendor relationships and communication, addressing inquiries, resolving disputes, and negotiating favorable payment terms when necessary
  • Collaborating with procurement and sourcing teams to optimize vendor selection, contract negotiation, and vendor performance management processes.
  • Collaborating with internal audit and compliance teams to conduct periodic reviews and audits of processes and controls
  • Developing and executing the strategic vision for the shared services function, aligned with the organization's financial goals and objectives
  • Providing leadership, guidance, and direction to the shared services teams, fostering a culture of collaboration, accountability, and continuous improvement.
  • Participating regularly in meetings providing financial guidance and support as needed
  • Managing business expectations and setting priorities as appropriate
  • Developing strong cross-functional partnerships and relationships to support key critical initiatives
  • Mentor and coach team members in achieving their goals, provide feedback and address any performance issues

Requirements


The ideal candidate will have:



  • A Post-Secondary education in Accounting, Finance or related field is required
  • Professional accounting designation (CPA, CFA) preferred
  • Extensive experience (8+) in shared services accounting operations and proven track record of driving process improvements, automation, and efficiency gains
  • Experience with financial transaction processing systems and automation tools preferred
  • Strong leadership and management skills to motivate and develop a high-performing team
  • Strong strategic thinking, problem-solving abilities, and decision-making abilities
  • Experience working in a fast-paced or transformational environment
  • Demonstrate a growth mindset through agile and flexible working style, openness to feedback and resilience in working through business challenges
  • Excellent communication (verbal, written and comprehension) and presentation skills
  • Proven collaboration skills with the ability to influence internal/external stakeholders
  • Ability to plan, organize and prioritize numerous tasks with conflicting deadlines
  • Results-oriented – able to consistently deliver on-time and accurate results

About us


Lifemark Health Group is a diversified healthcare company in business since 1998 and has grown by acquisition over the past 20 years to include over 300 facilities across Canada. Lifemark has facilities in nine provinces providing integrated health, employer services, medical assessments, and rehabilitation services across Canada. Lifemark employs over 5,000 clinical practitioners and client service support staff.


This role offers a unique opportunity to join a dynamic and growing organization, where you can make a meaningful impact and contribute to shaping the future of healthcare in Canada.


Why choose us


Lifemark Health Group values diversity, equity, and inclusion. We are committed to creating a workplace culture that is respectful and inclusive of all employees. We believe that a diverse and inclusive workplace is essential to driving innovation, creativity, and business success.


We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.


Apply today Visit for more information about the company.

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