AWS Cloud Operations Engineer

3 weeks ago


Waterloo, Ontario, Canada Manulife Insurance Malaysia Full time

Are you a skilled technologist looking to take your career to the next level? We are seeking a highly motivated and experienced Senior Site Reliability Engineer to join our Identity and Access Management team. As a Site Reliability Engineer, you will play a key role in ensuring the reliability, scalability, and performance of our distributed software applications.

We are looking for a self-motivated individual who is passionate about delivering high-quality software and has a strong background in DevOps, cloud computing, and systems engineering. The ideal candidate will have experience with infrastructure as code, containerization, and orchestration using tools such as Terraform, Docker, and Kubernetes.

  • Leadership and Monitoring: Provide leadership and guidance to the SRE team, ensuring that our production environment is always available and performing optimally.
  • Infrastructure and Applications: Design, build, and maintain our cloud infrastructure and applications, ensuring that they are secure, scalable, and highly available.
  • Process Automation and Improvement: Drive process automation and improvement initiatives, using tools such as Jenkins and GitOps to streamline our software delivery pipeline.
  • System Performance: Analyze system performance data, identify bottlenecks, and optimize system performance to meet the needs of our business.
  • Operational Support: Provide primary operational support and engineering for multiple large-scale distributed software applications.
  • Metrics and Analysis: Gather and analyze metrics from operating systems and applications to assist in performance tuning and fault finding.
  • Innovation and Automation: Lead technology currency and drive innovation by introducing automation, server patching, certificate management, and compliance.
  • Sustainable Systems: Create sustainable systems and services through automation and uplifts, setting vision for SRE practice, including monitoring, alerts, self-healing, reliability testing, and chaos engineering.
  • Collaboration and Consulting: Partner with development teams to improve services through rigorous testing and release procedures, participating in system design consulting, platform management, and capacity planning.

As a Senior Site Reliability Engineer, you will have the opportunity to work with a talented team of engineers, collaborate with cross-functional teams, and contribute to the design and implementation of our cloud infrastructure and applications.

  • Required Skills and Qualifications:
    • 2-5 years of SRE experience working in or leading complex enterprise implementations.
    • 2-5 years of DevOps and Cloud experience.
    • Experience with the SDLC (Software Development Life Cycle).
    • Experience as a Software Developer is an asset.

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced technologist looking to take your career to the next level, we encourage you to apply for this exciting opportunity.

Manulife is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.

Manulife offers a wide range of benefits to its employees, including health, dental, and vision insurance, retirement savings plans, and paid time off. We also offer opportunities for professional development and growth, including training and education programs, mentorship, and career advancement opportunities.



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