Current jobs related to Service Operations Coordinator - Markham, Ontario - Enercare Inc.

  • Healthcare Operations Coordinator

    24 hours ago

    Markham, Ontario, Canada SE Health Full time

    We are looking for a skilled and dedicated individual to fill our Service Coordinator position. As a key member of our team, you will be responsible for coordinating client schedules, managing databases, and providing exceptional customer service.Main Responsibilities:Schedule appointments and coordinate client visitsUpdate and maintain client databases to...

  • Fleet Services Coordinator

    3 days ago

    Markham, Ontario, Canada Black & McDonald Limited Full time

    About the Fleet Coordinator RoleThe Fleet Coordinator will play a key role in supporting the National Fleet Team, providing administrative assistance to the Director of Fleet, and contributing to the coordination of services and programs.Duties and ResponsibilitiesSupport the Fleet Team by handling various administrative tasks, including data entry,...

  • Client Service Coordinator

    1 week ago

    Markham, Ontario, Canada Bayshore HealthCare Full time

    The Client Scheduling Coordinator, under the direction of the immediate Supervisor, handles client care and service inquiries, arranges client care and service, schedules Field employees and maintains scheduling information and data as required.DUTIES AND RESPONSIBILITIES- Handle and document prospective client inquiries regarding requests for care and...

  • Forestry Operations Coordinator

    1 week ago

    Markham, Ontario, Canada Markham Full time

    Key ResponsibilitiesThe successful candidate will be responsible for:Coordinating forestry maintenance functions, including tree pruning, removal, and planting;Supervising staff, including scheduling work, training, and performance management;Assisting with winter operations, including snow plowing and sanding/salting/deicing;Providing excellent customer...

  • Operations Coordinator

    1 week ago

    Markham, Ontario, Canada Bayshore HealthCare Full time

    Key Responsibilities:Facilitating and coordinating all projects pertaining to improving operations and increasing efficiencies across LHIN, ProRx, and DPP lines of business.Assisting the Director, National Infusion Pharmacy with planning, budget, schedule, documentation, and tracking of all aspects of assigned projects.Creation of project plans in MS...

  • Web Operations Coordinator

    7 days ago

    Markham, Ontario, Canada Aviva Full time

    Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. Join the dynamic Digital team at Aviva as a key player in our public website operations. In this role, you'll be the backbone of our website production, providing essential...

  • Service Coordinator- weekends

    2 weeks ago

    Markham, Ontario, Canada ARS Global Emergency Management CA Full time

    ARS / Global Emergency Management is a proud leader in disaster mitigation and property restoration. With a commitment to quality and over 60 years of experience, we are dedicated to meeting the needs of insurers, agents, brokers, and most importantly, the policy holder. We serve property owners of all types with restoration services resulting from WATER,...

  • Administrative Operations Coordinator

    16 hours ago

    Markham, Ontario, Canada SE Health Full time

    **Job Overview:**We are seeking an Administrative Operations Coordinator to support the day-to-day operations of SE Health's Professional Practice department.The ideal candidate will possess exceptional organizational, multi-tasking, and communication skills. They will be responsible for providing administrative support, managing documents, contracts, and...

  • Sales Operations Coordinator

    16 hours ago

    Markham, Ontario, Canada Genuine Comfort Full time

    At Genuine Comfort, we are seeking a highly skilled Sales Admin Assistant to join our team. As a Sales Admin Assistant, you will play a critical role in supporting our sales operations and ensuring seamless customer satisfaction.About the RoleYou will provide full administrative assistance to the sales team, including creating quotes, processing orders,...

  • Service Coordinator Professional

    23 hours ago

    Markham, Ontario, Canada Saint Elizabeth Health Care Full time

    About the RoleWe are seeking a highly skilled Service Coordinator to join our team at Saint Elizabeth Health Care. As a Service Coordinator, you will play a vital role in ensuring the efficient and effective scheduling of clients.Key Responsibilities:Provide schedule planning support to healthcare teamsSchedule staff to ensure continuity of careUpdate and...

  • Service Coordinator

    5 days ago

    Markham, Ontario, Canada Go Lime Inc. Full time

    About the Company:Go Lime Inc. stands out as a market leader in sustainable home and commercial solutions in Ontario. Our primary focus is to make home comfort accessible, seamless, and enjoyable for our customers. With decades of specialization in energy-efficient plumbing, electrical, solar, and water heating solutions – we strive to provide complete...

  • Administrative Services Coordinator

    3 days ago

    Markham, Ontario, Canada Dean Group Full time

    We are seeking an experienced Administrative Services Coordinator to join our team at our Canadian head office in Markham. As a key member of our team, you will be responsible for supporting our business travel program and ensuring seamless execution.Key ResponsibilitiesManage corporate travel bookings and schedulesProcess expense reports and ensure...

  • Financial Operations Coordinator Position

    7 days ago

    Markham, Ontario, Canada Visconti Financial Group Full time

    About Visconti Financial Group IncWe are a respected financial planning practice with a strong reputation for delivering exceptional services to our clients. With over 16 years of industry expertise, we provide personalized financial solutions tailored to meet the unique needs of each individual or family.We are committed to building long-term relationships...

  • Service Coordinator

    7 days ago

    Markham, Ontario, Canada Go Lime Inc. Full time

    About Go Lime Inc.We are a leading provider of sustainable home and commercial solutions in Ontario, dedicated to making home comfort accessible and enjoyable for our customers. With a strong focus on energy-efficient plumbing, electrical, solar, and water heating solutions, we strive to provide complete transparency and affordability for all home comfort...

  • Service Coordinator

    3 days ago

    Markham, Ontario, Canada SE Health Full time

    We are hiring a Full-Time and Part-Time Service Coordinator for our Markham Office (Hybrid)Responsible for the efficient and effective scheduling of clients with a focus on building and maintaining positive internal relationships with front line staff and other administrative staff. All activities are conducted within the policies, procedures and standards...

  • Facilities Services Coordinator

    7 days ago

    Markham, Ontario, Canada BGIS Full time

    SUMMARY The Facilities Services Coordinatorprovides customer service and front line support to BGIS clients with respect to the maintenance and operations of their buildings. Specific responsibilities include, but are not limited to, handling inbound service requests received via telephone, email and web interface and initiating work orders to support...

  • Senior Operations Coordinator

    6 days ago

    Markham, Ontario, Canada Enercare Inc. Full time

    Enercare Inc. is an equal opportunity employer, committed to creating a diverse and inclusive workplace culture. We are seeking a skilled Customer Support Operations Manager to join our team and contribute to our mission of delivering 5-Star Customer Service.The ideal candidate will have:Experience in a fast-paced operational environmentExcellent...

  • Service Coordinator

    1 day ago

    Markham, Ontario, Canada Saint Elizabeth Health Care Full time

    We are hiring a Full-Time and Part-Time Service Coordinator for our Markham Office (Hybrid)Responsible for the efficient and effective scheduling of clients with a focus on building and maintaining positive internal relationships with front line staff and other administrative staff. All activities are conducted within the policies, procedures and standards...

  • Service Coordinator

    1 day ago

    Markham, Ontario, Canada Saint Elizabeth Health Care Full time

    We are hiring a Full-Time and Part-Time Service Coordinator for our Markham Office (Hybrid) Responsible for the efficient and effective scheduling of clients with a focus on building and maintaining positive internal relationships with front line staff and other administrative staff. All activities are conducted within the policies, procedures and...

  • HVAC Operations Coordinator

    19 hours ago

    Markham, Ontario, Canada Go Lime Inc. Full time

    About Go Lime Inc.We are a leading provider of sustainable home and commercial solutions in Ontario, Canada. Our mission is to make home comfort accessible, enjoyable, and seamless for our customers. We strive to provide transparency and affordability for all home comfort needs.As a Service Dispatcher, you will play a critical role in keeping our operations...

Service Operations Coordinator

1 week ago

Markham, Ontario, Canada Enercare Inc. Full time

Company Overview

Enercare Inc. is a leading provider of home and commercial services and energy solutions in North America.

We offer comprehensive benefits, savings match plans, overtime, shift premiums, and a DC Pension Plan after 24 months.

If you are passionate about delivering exceptional customer service, we would love to hear from you.

Job Description

This role involves the ongoing optimization of area field staff resources to meet incoming and forecasted customer demands.

The primary focus will be on finalizing orders, reconciling cash balances, and handling escalations through a formalized planning process and continuous interaction with field staff and management.

Responsibilities:

  • Manage daily schedule by optimizing board set-up, utilizing rescheduling tools, and managing changes in Technician availability.
  • Proactively manage chargeable calls, including validating chargeable calls identified.
  • Responsible for managing daily requests from Techs by modifying the board to accommodate delays and providing insight on customer service plans.
  • Handle unsuitables / escalations by managing customer requests for revised appointments and resolving outstanding issues in queues.
  • Reconcile Service transactions, including the validation of charges, correction of charges, balancing of cash draws, and processing of service transactions.
  • Manage exceptions and error management through the review and processing of corrections related to outstanding error reports.
  • Set the schedule (Subcontractors and CA techs).
  • Act as a courteous and friendly central point of contact for both internal and external customers.
  • Update records in applicable systems.
  • Prepare BRIO reports as required.
  • Coordinate appointment times for back ordered product, and sourcing of parts, with customer, manual dispatch or work as required.
  • Provide customer quotes on installations.
  • Analyze and interpret forecast and incoming-demand data, record forecast variance and resource allocation change information.
  • General business support related to franchise afterhours, point of contact and follow up for call centre inquiries.
  • Responsible for handling of both inbound and outbound calls.
  • Assist with escalations and priority calls in a timely manner.