Clerical Support Associate

1 week ago

Toronto, Ontario, Canada Humber River Regional Hospital Full time
Job Title: Clerical Support Associate - Oncology Team

Job Summary: We are seeking a highly organized and detail-oriented Clerical Support Associate to join our Oncology team at Humber River Health. The successful candidate will provide clerical support, manage referrals, and ensure timely follow-up with physicians and patients.

Key Responsibilities:

* Provide clerical support, including managing and triaging cancer care referrals
* Triage First Consult referrals using oncology prioritization checklist
* Send referral acceptance or decline letters and communicate oncology First Consult appointments
* Enter and update referral tracker
* Assign and distribute oncology First Consult referrals among physicians
* Collaborate with Patient Navigator, Physicians, and other Clerical Associates in booking neo-adjuvant treatments
* Provide customer service, including scheduling and contacting patients for upcoming appointments
* Monitor and conduct timely follow-up with internal and external departments and service areas

Requirements:

* High school graduate or equivalent
* Completion of a Community College Medical Secretary Diploma an asset
* Minimum 1 year full-time equivalent recent clerical experience required
* Good keyboarding skills and computer proficiency
* Strong knowledge of documentation standards and practices
* Excellent organizational and problem-solving skills
* Ability to work independently with minimal supervision

Why Choose Humber River Health?

At Humber River Health, we are committed to providing high-quality patient care and demonstrating our values of compassion, professionalism, and respect. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows.

Accommodations:

Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.

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