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Generator Service Technician
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Service Technician
2 months ago
We are seeking a skilled Service Technician to join our team in Kamloops. As a key member of our mobility solutions team, you will play a critical role in ensuring our clients' devices are safe and functioning correctly.
Key Responsibilities- Diagnose and Repair
- Create service orders and quotes in our NAV system
- Assess and troubleshoot issues with client devices
- Repair manual and power devices and equipment onsite and in-store
- Repair electrical systems within mobility devices
- Program and set up basic power and mobility equipment
- Install and repair elevating products and solutions
- Deliver a Motion Customer Experience
- Build trusting relationships with clients
- Ensure client needs are met and our objective to make life accessible is achieved
- Be Flexible and Mobile
- Travel to clients' homes and facilities
- Technical Skills
- Previous experience in a customer service role
- Exposure to using diagnostic tools, electronic equipment, and completing mechanical repairs
- Interest in or knowledge of mobility products is beneficial
- Avid troubleshooter with innovative and efficient problem-solving approach
- Empathy
- Provide clients with exceptional customer experience by navigating any situation in a friendly, professional, and compassionate manner
- Additional Requirements
- Lift up to 50 pounds to move or repair equipment and devices
- Valid driver's license and clean driving record; travel to client sites occasionally required
- Willing to work flexible hours on occasion to accommodate clients' needs
At Motion, we're committed to making life accessible for all. We're a company that values compassion, knowledge, and expertise. If you're passionate about delivering exceptional customer experiences and making a difference in people's lives, we'd love to hear from you.