Senior Risk Manager, Credit Strategies, Global Small Business

1 week ago


Toronto, Ontario, Canada Scotiabank Full time
Job Summary

Reporting to the Director, Credit Risk Oversight & Analytics, Small Business, the Senior Manager will drive analyses and provide strategic direction across the lifecycle (Originations, Account Management and Collections).

Key Responsibilities:

  • Contribute to the strategy development and processes for originations, credit limit management, authorization, pricing, re-issue, overlimit, and collections.
  • Collaborate with cross functional teams from IT, Operations, Collections Ops and project team, in addition to internal GRM teams to successfully implement Risk strategies, processes and functionalities included in business requirements.
  • Closely monitor performance to ensure each strategy decision area is delivering both optimal profitability and is aligned with the Bank's Credit Risk Appetite.
  • Drive continuous improvement in strategy effectiveness with focus on incremental profitability.
  • Identify root cause, making recommendations to senior management and implementing any recommended changes to any/ all of customer management business strategies.
  • Introduce changes under a test/control framework to help drive objective, evidence-based decisions that improve collection key performance metrics.
  • Develop and review documentation for risk and technical requirement including DRE/TRIAD strategies.
  • Liaise closely with external vendors (FICO/TSYS) and internal stakeholders (Revolving technology and Business team) to ensure technical mandates, requirements and specifications of new variables or strategy changes are processed accurately in DRE/TRIAD.
  • Manage escalations in technology issues with internal stakeholders/external vendors to ensure overall end-to-end processes are intact.
  • Command emerging solutions available to strategy teams and plan enhancement opportunities to test and learn within the confines of Bank standards.
  • Ensure alignment in all technology change implementation and coordinate testing with technology & operations teams.
  • Negotiate priorities with internal stakeholders (Business, IT and Risk technology) to support strategic initiatives.


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