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Office Administrator

2 months ago

Vancouver, British Columbia, Canada Mount Pleasant Dental Group Full time
About the Role

We are seeking a highly organized and detail-oriented Office Administrator to join our team at Mount Pleasant Dental Group. As an Office Administrator, you will play a critical role in ensuring the smooth operation of our office.

Key Responsibilities
  • Administrative Support
    • Provide administrative support to our dental team, including scheduling appointments, managing patient records, and maintaining accurate and up-to-date files.
    • Assist with the preparation of operating budgets and maintain inventory and budgetary controls.
  • Office Operations
    • Coordinate and plan for office services, including accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance, and security services.
    • Oversee and coordinate office administrative procedures, ensuring that all tasks are completed efficiently and effectively.
  • Communication and Customer Service
    • Provide excellent customer service to patients, responding to their inquiries and concerns in a timely and professional manner.
    • Communicate effectively with the dental team, ensuring that all necessary information is shared and that tasks are completed as required.
  • Training and Development
    • Provide diversity and cross-cultural training to create a welcoming work environment for newcomers and refugees.
    • Provide awareness training to employees to create a welcoming work environment for youth.
    • Provide cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
  • Other Responsibilities
    • Review and evaluate new administrative procedures to ensure that they are efficient and effective.
    • Delegate work to office support staff as required.
    • Establish work priorities and ensure that procedures are followed and deadlines are met.
    Requirements
    • Education
      • Secondary (high) school graduation certificate.
    • Experience
      • 1 year to less than 2 years of experience in an administrative role.
    • Language
      • Fluent in English.
    • Work Hours
      • 40 hours per week.