Restaurant Operations Manager

1 month ago


Toronto, Ontario, Canada Hornblower Cruises and Events Full time
About the Opportunity

We are seeking a highly skilled and experienced Restaurant Manager to join our team at City Experiences. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our dining cabin and galley, ensuring high-quality food and drinks, exceptional customer service, and profitable operations.

Key Responsibilities
  • Direct and oversee all activities of the dining cabin and galley
  • Ensure high-quality food and drinks, hospitable and efficient customer service
  • Manage front-line restaurant staff, including training, development, and retention
  • Develop and execute programs to improve service and product quality
  • Monitor and adjust performance based on quality scores from guests
  • Collaborate with other departments to ensure seamless operations
Requirements and Qualifications
  • Minimum of three years of restaurant supervision experience
  • Hospitality or culinary degree preferred
  • Smart Serve Certificate required
  • Food Handler's Certificate required
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing situations
About Us

City Experiences is a leading provider of experiential entertainment and transportation services. We are committed to delivering exceptional experiences to our guests and creating a positive and inclusive work environment for our employees.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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