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Senior Cash Application Specialist

3 weeks ago

Montreal, Quebec, Canada Domtar Corporation Full time

Domtar Corporation is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, we deliver high-quality and cost-effective products to customers around the world.

We are proud to offer a supportive working environment, competitive compensation, rewarding career paths and plenty of opportunities for learning and growth.

The Financial Shared Services group at Domtar Corporation executes transactional processes for the Corporation's pulp and paper mill sector, in the areas of sales accounting, accounts receivable and accounts payable.

You will be responsible for the cash application of payments received from customers, as well as customer account reconciliations in the receivable systems. This role requires excellent problem-solving skills, good capacity to manage exceptions, and strong communication skills in English (written and spoken) and functional ability in French.

This position involves working in a team environment and requires the ability to handle priorities and work under stress. You will also be required to intervene with customers, partners and/or our American subsidiaries on a recurring basis, both orally and in writing.

As a Senior Agent, Cash Application, you will have the opportunity to grow your skills and advance your career in a dynamic and inclusive work environment. We form a diverse team whose backgrounds and perspectives are one of the keys to our success.

We offer a full range of group insurance, defined-contribution pension plan, employee and family assistance program, education assistance program, hybrid workplace, and work environment based on respect, inclusion and diversity.

Key Responsibilities:

  • Be responsible for the daily application of payments received from customers into our accounts receivable system
  • Reconcile payments as indicated on the clients' remittance documents
  • Process cash transfers between A/R systems to reflect payments against original orders
  • Act as back-up for other Cash Application Agents when necessary
  • Document and keep procedures updated

Required Skills and Qualifications:

  • Minimum of two (2) years in accounts receivable (cash application) experience
  • Experience in a large organization (an asset)
  • Experienced with Microsoft Office Suite products and intermediate experience with Excel
  • Knowledge of SAP is an asset
  • Strong communication skills in English (written and spoken) and functional ability in French