Senior Agent, Cash Application

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.

Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.

The location in Montreal, (Quebec, Canada), is seeking talent to fill the position of Senior Agent, Cash Application. This job is full-time permanent.

Overview: The Financial Shared Services group executes transactional processes for the Corporation's pulp and paper mill sector, in the areas of sales accounting, accounts receivable and accounts payable.

Reporting to the Supervisor, Cash Application, you will be responsible for the cash application of payments received from customers as well as customer account reconciliations in the receivable systems (customer collections is NOT a requirement of this role).

Job Responsibilities/Accountabilities:

• Be responsible for the daily application of payments received from customers into our accounts receivable system;
• Reconcile payments as indicated on the clients' remittance documents;
• Process cash transfers between A/R systems to reflect payments against original orders;
• Act as back-up for other Cash Application Agents when necessary;
• Document and keep procedures updated.

Key Skills:

• Excellent problem solving skills;
• You demonstrate resourcefulness;
• Good capacity to manage exceptions;
• Good time and stress management and ability to handle priorities;
• You like working in a team environment.

Professional Experience/Qualifications:

• College degree/DEP in accounting;
• Minimum of two (2) years in accounts receivable (cash application) experience;
• Experience in a large organization (an asset);
• Experienced with Microsoft Office Suite products and intermediate experience with Excel;
• Knowledge of SAP is an asset;
• Strong communication skills in English* (written and spoken) and functional ability in French.

*This is required since as part of this function, you will have to intervene with customers, partners and/or our American subsidiaries on a recurring basis, both orally and in writing.

What we are offering

• Competitive salary and annual bonus
• At least three weeks of vacation and three floating holidays a year from the first day of work, depending on your experience
• Full range of group insurance from the first day of work
• Telemedicine services
• Defined-contribution pension plan with generous employer participation from the first day of work
• Employee and family assistance program
• Education assistance program
• Health club reimbursement program
• Hybrid workplace: in-person and remote work
• Work environment based on respect, inclusion and diversity
• Office accessible by public transit

Domtar is firmly committed to placing greater emphasis on the principles of equity, diversity and inclusion to empower all employees to reach their full potential. We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success. We offer an inclusive, rewarding and safe work environment with opportunities that will help grow your skills.

To learn more about our company, consult the Domtar Company Web Site and follow us on LinkedIn, Instagram and Twitter.