Food Service Manager

4 weeks ago


Grande Prairie, Canada Ole' Smokes Coffee Roasters Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled Food Service Supervisor to join our team at Ole' Smokes Coffee Roasters. As a key member of our coffee shop team, you will be responsible for ensuring that our customers receive exceptional service and that our food and beverage offerings meet the highest standards.

Key Responsibilities:
  • Leadership and Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
  • Quality Control: Ensure that food and service meet quality control standards, maintaining a clean and safe environment for customers and staff.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner, providing excellent customer service at all times.
  • Inventory Management: Maintain records of stock, repairs, sales, and wastage, ensuring that inventory levels are accurate and up-to-date.
  • Reporting: Prepare and submit reports on sales, inventory, and other relevant metrics, providing insights to management on areas for improvement.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service or supervisory role.
  • Work Setting: Coffee shop environment.
  • Physical Capabilities: Standing for extended periods, attention to detail.
Benefits:
  • Health Benefits: Dental plan, health care plan, vision care benefits.
  • Work Schedule: 40 to 44 hours per week.
  • Language: English.


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