Recreation and Culture Specialist
3 weeks ago
Job Summary
Cultural and Heritage Programs is responsible for delivering arts, heritage, and museum public programming and events, volunteer program development, audience development, and exhibits and research.
As a Recreation and Culture Specialist, you will ensure that theatre policies are enforced and procedures are maintained. You will also be responsible for promoting excellent customer service relations, monitoring, training, and providing guidance to front-of-house personnel, and providing emergency response treatment (First Aid/CPR) as required.
Education and Experience
Completion of Grade 12 is required, along with a minimum of 1 year of supervisory experience interacting with the public. Hospitality experience in a theatre, entertainment venue, or similar environment is preferred.
Certifications and Licenses
Current Standard First Aid, CPR, and/or AED certificates, AODA Customer Service/IASR Training, and Smart Serve certificate card from the Alcohol and Gaming Commission of Ontario (AGCO) are required.
Knowledge
- City Of Ottawa Policies and Procedures
- Demonstrated awareness of safety/security of public
Competencies, Skills, and Abilities
- Mature and possess excellent public relations, leadership, communication, and organizational skills
- Ability to work in a team setting or independently
- Experience in training, supervision of staff and volunteers
- Excellent written/oral communication skills
- Self-Starter
- Flexibility
- Proven team leader
- Demonstrated ability to manage complex demands simultaneously
Language Requirement
Various language requirements, locations may require English only, French only, or Bilingual competencies. Some positions require English oral, reading, and writing, while others require French oral, reading, and writing.
Police Record Check
The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa's satisfaction.
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