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Senior Manager, Technical Direction

2 months ago


Old Toronto, Ontario, Canada Manulife Full time

The Senior Manager, Product will drive the operationalization of strategies for optional member products, including Life, Critical Illness, AD&D and more. Working in close collaboration with teams such as Marketing, Sales, Operations and Finance, the Senior Manager will implement new products, manage campaigns, and lead special projects.

The Optional Benefits Product Team mandate is the strategic direction, management, and execution of our Optional Life, Critical Illness, and AD&D products. Reporting directly to the Director of Product Management, your role is critical in launching and driving uptake of innovative solutions that advance our healthcare strategy and ambition.

Key Responsibilities:
  • Project Management:
  • Relationship Management and Influence:
  • Project Leadership: Drive the execution of ad hoc projects to grow the portfolio, as well as support member and sponsor experience.
  • Partner with Member and Sponsor digital teams to ensure that purchasing journeys and marketing collateral are engaging and optimal.
  • Collaborate across Business Units (BUs) to align distribution strategies with Group Benefits business practices, sponsor expectations and Canada segment goals.
Requirements:
  • 7+ years of project management experience working with cross-functional teams to lead initiatives from scoping to execution.
  • Strong communication skills, including ability to translate complex technical issues into fundamental concepts.
  • Ability to develop PowerPoint decks to clearly convey business priorities and project progress.
  • High level of self-motivation and keen sense of 'owning' and delivering on project deliverables.
  • Project management certification.
Working Conditions:
  • Hybrid work out of Toronto, Montreal or Waterloo office required for 3 days a week on Tuesday, Wednesday and Thursday.
About Manulife and John Hancock:

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.

Manulife is an Equal Opportunity Employer:

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

Primary Location:

Toronto, Ontario

Working Arrangement:

Hybrid

Salary range is expected to be between: $100,000.00 CAD - $151,875.00 CAD.