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Restaurant Operations Manager

2 months ago


Airdrie, Canada Golden Cinnaamon Indian Cuisine Inc. Full time
About the Role

We are seeking a highly skilled Restaurant Manager - Business Operations to join our team at Golden Cinnaamon Indian Cuisine Inc. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we maintain the highest standards of quality, service, and customer satisfaction.

Key Responsibilities
  • Develop and Implement Operational Strategies

Determine the type of services to be offered and implement operational procedures that align with our business goals and objectives.

Lead and Manage Performance

Conduct performance reviews to ensure that our team members are meeting their performance targets and provide coaching and development opportunities to help them improve.

Ensure Health and Safety Compliance

Ensure that all health and safety regulations are followed, and that our restaurant maintains a safe and healthy environment for our customers and employees.

Customer Service and Relations

Address customers' complaints or concerns in a professional and courteous manner, and work to resolve issues promptly and efficiently.

Operational Planning and Control

Plan, organize, direct, control, and evaluate daily operations to ensure that our restaurant runs smoothly and efficiently.

Work Conditions and Physical Capabilities
  • Fast-Paced Environment

Work in a fast-paced environment where no two days are the same, and be able to adapt to changing circumstances quickly and efficiently.

Government Programs
  • Recognized Employer

We are a recognized employer in the industry, offering a range of benefits and perks to our employees.

Work Term: Permanent

This is a permanent position, offering stability and security for the right candidate.

Work Language: English

English is the primary language of communication in this role, and proficiency in English is required.

Hours: 35 hours per week

This role requires a commitment of 35 hours per week, with flexibility to work varying shifts as needed.