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Network Systems Analyst

2 months ago

Ottawa, Ontario, Canada City of Ottawa Full time
Job Summary

The City of Ottawa is seeking a highly skilled Network Systems Analyst to support the development and interpretation of tax policy, management of the assessment base, and delivery of reliable billing systems. The successful candidate will be responsible for monitoring and maintaining optimal system performance, maximizing the use and effectiveness of AMI data, and contributing to ongoing service delivery and service improvement initiatives.

Key Responsibilities
  • Support the development and interpretation of tax policy and management of the assessment base
  • Monitor and maintain optimal system performance and maximize the use and effectiveness of AMI data
  • Contribute to ongoing service delivery and service improvement initiatives
  • Provide technical support and analysis functions for the City's Automated Metering Infrastructure (AMI) Radio Frequency network
Requirements
  • Completion of a 4-year university degree in Electrical Engineering, Computer Science, or a related field
  • Minimum of 4 years of experience relating to Radio Frequency Infrastructure, IT infrastructure software applications, and database administration
  • General knowledge of City, Department, and Branch by-laws, policies, procedures, standards, and specifications relating to Radio Frequency (RF) equipment, installation, and maintenance
  • General knowledge of the installation, operations, auditing, monitoring, fault resolution, and maintenance of large Radio Frequency (RF) & cellular based networks
Competencies, Skills, and Abilities
  • Able to work independently and collaboratively with all staff in a team environment
  • Possess organizational skills and flexibility to plan, initiate, organize, and prioritize own work
  • Able to liaise effectively with various stakeholders
  • Able to apply customer service skills to respond to service request calls, customer, and/or Councillor-initiated questions or complaints