Agile Systems Analyst

4 weeks ago


Ottawa, Ontario, Canada NAV Canada Full time

Job Title: Agile Systems Analyst

Job Summary: We are seeking a highly skilled Agile Systems Analyst to join our team at NAV Canada. As an Agile Systems Analyst, you will be responsible for providing administrative support for the Microsoft Power Platform, IBM Jazz, and other custom-developed in-house solutions.

Key Responsibilities:

  • Support, monitor, and maintain platforms (IBM Jazz, Microsoft Power Platform, Nintex).
  • Support, monitor, and maintain in-house developed products and solutions.
  • Analysis of current systems, including network, software, and hardware features to identify errors, risks, or concerns.
  • Collaborate with teams and vendors to determine and implement new system features, upgrades, or configurations.
  • Build new solutions to automate operational procedures or address and fix identified issues.
  • Identify and define operational process and tools required to support managed systems.
  • Provide technical training and presentations of managed systems.
  • Participate in and/or coordinate the design and implementation of changes and customer service enhancements.

Requirements:

  • Completion of a secondary school diploma.
  • A college or university degree in technology-related field and/or relevant training and experience.
  • Minimum 2 years professional experience supporting, monitoring, and maintaining platforms and applications.
  • Minimum 2 years professional experience with monitoring, administering, and configuring networks and servers.
  • Minimum 2 years professional experience administering and configuring operating systems such as Linux and Windows servers.
  • Minimum 2 years professional developing operational automations (automating admin tasks and procedures).
  • Minimum 2 years of database expertise (DB administration and creating complex queries).
  • Experience writing technical specifications and operational procedures.
  • Experience working on projects, defining functional and non-functional requirements, and participated in the design/implementation/deployment of technical solutions.
  • Experience with IBM Jazz ELM would be an asset.
  • Experience with Microsoft Power Platform, Dynamics, or SharePoint would be an asset.

What We Offer:

  • Challenging, team-oriented work environment.
  • Competitive compensation and flexible benefits.
  • Defined benefit pension plan.
  • Opportunities for growth and development.
  • Flexible work arrangements.
  • Diverse and inclusive workforce.

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