Bilingual Virtual Financial Advisor
4 weeks ago
Job Summary:
We are seeking a highly skilled and experienced Financial Planner to join our team at BMO. As a Virtual Financial Planner, you will be responsible for providing financial and investment planning and advice to our clients, delivering solutions in their best interests.
Key Responsibilities:
- Proactively engage with new and existing customers and prospects to grow loyalty and identify immediate/future opportunities.
- Implement business development strategies to acquire new business, including outbound calling campaigns and cultivating branch referrals.
- Engage customers to grow BMO's business by reaching out, generating appointments, and building new relationships within the community.
- Identify opportunities during customer conversations to generate referrals for personal and commercial banking products.
- Support the achievement of sales and performance targets.
- Develop and implement a relationship management plan to meet the needs of clients.
- Respond to customer investment requests to fulfill investment product needs aligned with the customer's goals and refer the customer to partners where appropriate.
- Develop solutions and make recommendations based on an understanding of the business strategy and stakeholder needs.
- Break down strategic problems, and analyze data and information to provide insights and recommendations.
- Execute work to deliver timely, accurate, and efficient service.
- Introduce clients to investment strategies and work with clients to set goals and make real financial progress using appropriate guidance tools.
- Probe to understand customer personal investment and banking needs and integrate marketing promotions and programs into customer conversations to provide strategic advice.
- Look for ways to contribute to the ongoing improvement of the overall business results and customer experience delivered.
- Maintain current knowledge of personal investment products, practices, and trends and integrate into customer conversations.
- May work at multiple branches and through various channels based on market needs to deliver the desired customer experience and achieve overall business objectives.
- Build effective relationships with internal/external stakeholders.
- Protect the Bank's assets and comply with all regulatory, legal, and ethical requirements.
Qualifications:
- Typically between 3-5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
- Languages spoken: French & English.
- Must meet the regulatory / governing body licensing and registration requirements of a Financial Planner in the province or territory of employment.
- Advanced working knowledge of financial industry.
- Specialized knowledge from education and/or business experience.
- Verbal & written communication skills - In-depth.
- Collaboration & team skills - In-depth.
- Analytical and problem-solving skills - In-depth.
- Influence skills - In-depth.
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