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Front Desk Associate

2 months ago

Whitehorse, Yukon, Canada Inn on the Lake Full time
Job Title: Front Desk Clerk

We are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at Inn on the Lake. As a Front Desk Clerk, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a clean and welcoming environment.

Key Responsibilities:
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel, and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges, and receive payments
  • Maintain an inventory of vacancies, reservations, and room assignments
  • Clerical duties (i.e., faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Perform light housekeeping and cleaning duties
Requirements:
  • High school diploma or equivalent
  • Previous experience in a hotel or hospitality setting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Attention to detail and organizational skills
What We Offer:
  • Competitive hourly rate
  • Opportunities for advancement
  • A dynamic and supportive work environment
How to Apply:

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application, including your resume and a cover letter, to [insert contact information].