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Customer Service Representative

2 months ago


Antigonish County, Canada APPLE AUTO GLASS Full time

{"h2": "Job Summary", "p": "We are seeking a Customer Service Clerk to join our team at Apple Auto Glass. As a Customer Service Clerk, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving their issues in a timely and professional manner.", "ul": [{"li": "Answer written and oral inquiries from customers"}, {"li": "Provide information to customers and explain the type and cost of services offered"}, {"li": "Arrange for billing for services and issue receipts"}, {"li": "Maintain records and statistics, and perform general office duties"}, {"li": "Order office supplies and maintain inventory"}, {"li": "Receive payments and sell merchandise"}, {"li": "Explain procedures, risks, and benefits to clients"}, {"li": "Answer clients\u2019 inquiries and provide information"}], "h2": "Work Environment", "p": "Our work environment is fast-paced and dynamic, with a focus on providing excellent customer service. As a Customer Service Clerk, you will be working in a team environment, collaborating with colleagues to resolve customer issues and provide support.", "ul": [{"li": "Automotive service station"}, {"li": "Office"}], "h2": "Requirements", "p": "To be successful in this role, you will need to have excellent communication and interpersonal skills, be able to multitask and work in a fast-paced environment, and have a strong attention to detail.", "ul": [{"li": "Attention to detail"}, {"li": "Excellent oral communication"}, {"li": "Efficient interpersonal skills"}, {"li": "Flexibility"}, {"li": "Organized"}, {"li": "Reliability"}, {"li": "Ability to multitask"}, {"li": "Dependability"}, {"li": "Honesty"}, {"li": "Quick learner"}], "h2": "Benefits", "p": "As a Customer Service Clerk at Apple Auto Glass, you will be eligible for a range of benefits, including dental and health care plans, vision care benefits, and free parking.", "ul": [{"li": "Dental plan"}, {"li": "Health care plan"}, {"li": "Vision care benefits"}, {"li": "Free parking available"}, {"li": "Work Term: Permanent"}, {"li": "Work Language: English"}, {"li": "Hours: 8 to 20 hours per week"}]}