Operations Specialist
3 weeks ago
Direct Energy is seeking a highly skilled Operations Specialist to join our team. The successful candidate will be responsible for analyzing and evaluating existing collection processes to increase effectiveness, efficiency, and quality, while emphasizing cost-effectiveness.
Key Responsibilities:
- Analyze and evaluate existing collection processes to identify areas for improvement.
- Implement process improvements to increase effectiveness, efficiency, and quality.
- Coordinate with other departments and vendors to recommend enhancements to collection processes.
- Facilitate regular touch point meetings with delivery teams and develop effective relationships.
- Confer with credit association and business representatives to exchange best practices.
- Perform maintenance on customer accounts and review accounts receivable aging on a regular basis.
- Oversee processes performed by outsourced billing, customer care, and transaction management provider in the Alberta market.
- Performance manage outsourced billing and care provider and 3rd party collection vendors to service level agreements.
- Develop and propose initiatives to improve recoveries and mitigate risk.
Working Conditions:
The successful candidate will work in a hybrid environment, with a combination of open office environment and working from home. Some overtime may be required as special projects arise.
Requirements:
- High school diploma or equivalent, or one year of relevant experience in a similar role.
- Highly self-motivated, organized, and professional.
- Strong verbal, written communication, and presentation skills.
- Strong time management and problem-solving abilities.
- Ability to work independently and partner effectively with others.
- Proficient in data analytics and visualization.
Preferred Qualifications:
- Bachelor's Degree from an accredited four-year college or university in Finance, Science, or Communication.
- 2+ years in Utilities/Retail, knowledge of Alberta Natural Gas and Electricity market an asset.
- Knowledge of credit and collections best practices and the AUC.
- SAP reporting.
- Knowledge of Alberta urban and rural locations.
- Research skills.
Additional Knowledge, Skills, and Abilities:
- Strong organizational skills and attention to detail.
- Ability to think and act independently.
- Ability to manage multiple priorities.
- Thrives in a team environment and excellent communication skills.
-
Drilling Operations Specialist
3 weeks ago
Calgary, Alberta, Canada Precision Drilling Canada Limited Partnership Full timeJob Title: Drilling Operations SpecialistJob Summary: We are seeking a skilled Drilling Operations Specialist to join our team at Precision Drilling Canada Limited Partnership. As a Drilling Operations Specialist, you will be responsible for operating and maintaining drilling mud systems and pumps, as well as writing daily basic progress reports.Work...
-
Operational Specialist
1 week ago
Calgary, Alberta, Canada Roska DBO Full timeRoska DBO Inc. is a leading operations company offering expertise in production and equipment solutions on well sites and facilities. We are seeking a skilled Operational Specialist to join our team in the Dawson Creek and Spirit River area. This position requires local residence and adherence to an 8/6 rotation with 10 hour days.
-
Industrial Operations Specialist
3 days ago
Calgary, Alberta, Canada GALAXY GRANITE LTD Full timeGALAXY GRANITE LTD seeks an Industrial Operations Specialist to join our team. This role involves working in a fast-paced environment, operating various equipment, and maintaining inventory.Job DescriptionThe Industrial Operations Specialist will be responsible for loading, unloading, and moving products and materials by hand or with basic material handling...
-
IT Operations Specialist
4 weeks ago
Calgary, Alberta, Canada Field Law Full timeJob Title: IT Operations SpecialistWe are seeking an experienced IT Operations Specialist to join our team at Field Law. As a key member of our IT team, you will be responsible for ensuring the seamless delivery of IT services across our organization.Key Responsibilities:Design and implement IT enhancements and support servicesProvide expert guidance and...
-
Logistics Operations Specialist
3 weeks ago
Calgary, Alberta, Canada I Kitchen Ltd. Full timeJob Title: Logistics Operations SpecialistAbout the Role:We are seeking a highly organized and detail-oriented Logistics Operations Specialist to join our team at I Kitchen Ltd. As a key member of our logistics team, you will be responsible for overseeing the operational logistics of our organization, ensuring seamless execution of tasks, and maintaining...
-
Operations Specialist
4 weeks ago
Calgary, Alberta, Canada Lehigh Hanson Full timeJob Title: Operations SpecialistHeidelberg Materials is seeking a highly skilled Operations Specialist to join our team in Calgary, AB. As a key member of our aggregates operations, you will be responsible for providing operational analysis and financial reporting to support business decisions.Key Responsibilities:Provide month-end cost of sales reporting,...
-
Warehouse Operations Specialist
3 weeks ago
Calgary, Alberta, Canada Dryco Building Supplies] Full timeWarehouse Operations SpecialistAt Dryco Building Supplies, we are seeking a highly motivated and energetic Warehouse Operations Specialist to join our team. The ideal candidate will have provincial forklift certification and be willing to train the right candidate. This is a high-energy warehouse environment dealing with walk-in customers, loading/offloading...
-
Office Operations Specialist
5 days ago
Calgary, Alberta, Canada GALAXY GRANITE Full timeJob Title: Office Operations SpecialistDescription: At GALAXY GRANITE, we are seeking an experienced Office Operations Specialist to join our team. The successful candidate will be responsible for reviewing and evaluating new administrative procedures, establishing work priorities, and ensuring procedures are followed and deadlines are met. This role will...
-
Administrative Operations Specialist
3 weeks ago
Calgary, Alberta, Canada Learn & Talk Full timeWe are seeking an experienced Administrative Operations Specialist to join our team at Learn & Talk. The successful candidate will be responsible for reviewing and evaluating new administrative procedures, delegating work to office support staff, and establishing work priorities to ensure procedures are followed and deadlines are met.The ideal candidate will...
-
Forklift Operations Specialist
5 days ago
Calgary, Alberta, Canada Equation Staffing Solutions Full time**Job Title:** Forklift Operations SpecialistWe're currently looking for a skilled Forklift Operations Specialist to join our team. As a key member of our warehouse operations team, you will be responsible for safely operating a Counterbalance forklift to load, unload, and move heavy products throughout the facility.Responsibilities:Loading and unloading...
-
Operational Support Specialist
3 weeks ago
Calgary, Alberta, Canada Redrock Camps Full timeOperational Support SpecialistPurpose:As an Operational Support Specialist at Redrock Camps, you will play a vital role in ensuring the smooth operation of our regional areas. Your primary responsibility will be to provide support to Redrock staff and facilities, ensuring they have everything they need to operate safely and at a high standard of quality.Key...
-
Construction Operations Specialist
11 hours ago
Calgary, Alberta, Canada The Western Corp Full time**Job Title:** Construction Operations SpecialistWe are seeking a skilled Construction Operations Specialist to join our team at The Western Corp.**Job Summary:The Construction Operations Specialist will be responsible for ensuring the smooth execution of construction projects from start to finish. This includes coordinating with various stakeholders,...
-
Warehouse Operations Specialist
3 weeks ago
Calgary, Alberta, Canada Metro Supply Chain Full timeWarehouse Operations SpecialistMetro Supply Chain is a leading provider of strategic supply chain solutions. We are seeking a skilled Warehouse Operations Specialist to join our team.Key Responsibilities:Manage warehouse operations to ensure efficient and accurate order fulfillment.Operate material handling equipment to move products throughout the...
-
Financial Operations Specialist
2 weeks ago
Calgary, Alberta, Canada Homes On The Market Full timeJob SummaryHomes On The Market is seeking a skilled Financial Operations Specialist to join our team. As a Financial Operations Specialist, you will be responsible for maintaining accurate financial records, preparing cheques for payroll, and reconciling accounts.Key ResponsibilitiesManage general ledgers and financial statementsPrepare statistical,...
-
Marketing Operations Specialist
5 days ago
Calgary, Alberta, Canada Carriage Trade Corp Full timeThe Marketing Operations Specialist will be responsible for supporting the marketing team in a fast-paced environment. This includes performing administrative tasks, recruiting staff, and preparing reports. In addition, the Marketing Operations Specialist will provide training to staff, advise clients on advertising strategies, and develop marketing...
-
Warehouse Operations Specialist
3 weeks ago
Calgary, Alberta, Canada Randstad Canada Full timeJob SummaryWe are seeking a highly skilled Warehouse Operations Specialist to join our team at Randstad Canada. As a key member of our logistics team, you will be responsible for ensuring the smooth operation of our warehouse, including inventory management, shipping and receiving, and equipment operation.Key Responsibilities:Manage inventory levels and...
-
Plumbing Operations Specialist
11 hours ago
Calgary, Alberta, Canada Macleod's Plumbing & Heating Inc. Full timeJob SummaryMacleod's Plumbing & Heating Inc. is seeking a skilled Plumbing Operations Specialist to join our team. As a key member of our operations department, you will be responsible for ensuring the smooth operation of our plumbing systems.
-
Specialist in Retail Operations
3 weeks ago
Calgary, Alberta, Canada Wonderful Specialty Threads Full timeJob Title: Specialist in Retail OperationsAbout the Role:We are seeking a highly skilled Specialist in Retail Operations to join our team at Wonderful Specialty Threads. As a key member of our retail operations team, you will be responsible for supervising staff, assigning sales workers to duties, and managing inventory.Key Responsibilities:Supervise staff...
-
Warehouse Operations Specialist
5 days ago
Calgary, Alberta, Canada Modern Beauty Supplies Inc. Full timeAs a key member of our Modern Beauty Supplies Inc. team, the Warehouse Operations Specialist plays a critical role in ensuring the smooth operation of our warehouse facilities. The ideal candidate will possess excellent organizational and communication skills, with the ability to work efficiently in a fast-paced environment.Main Responsibilities:• Maintain...
-
Truck Operations Specialist
2 weeks ago
Calgary, Alberta, Canada R.I.J.S. LTD. Full timeJob Title: Truck Operations SpecialistR.I.J.S. LTD. is seeking a skilled Truck Operations Specialist to oversee the safe and efficient transportation of goods and materials. The ideal candidate will possess a valid Driver's License (Class 1 or A) and Class 3 or D licenses. Key responsibilities include operating and driving straight or articulated trucks,...