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Assistant Director of Learning Operations

2 months ago


Surrey, British Columbia, Canada Mathnasium Full time

Job Summary:

We are seeking an experienced and motivated individual to join our team as an Assistant Director of Learning Operations at Mathnasium. As a key member of our leadership team, you will play a vital role in supporting the Centre Director in administering student assessments, developing student learning plans, and maintaining a high level of customer service.

Key Responsibilities:

  • Student Assessment and Learning Planning: Assist the Centre Director in administering student assessments and developing student learning plans to ensure students receive personalized instruction and achieve academic success.
  • Customer Service and Experience Management: Maintain a high level of customer service by communicating regularly with parents and sending progress updates, ensuring a positive experience for students and their families.
  • Sales and Marketing: Assist with sales responsibilities, including responding to leads and enrolling students, and identify opportunities to promote the brand through networking and community outreach.
  • Team Leadership and Development: Lead and coach team members to deliver individualized instruction in a group setting, mentor and support employee development through on-the-job training, and join instructional staff in providing instruction to students when needed.
  • Administrative Support: Assist with administrative tasks as needed, including maintaining a safe and professional learning environment.

Qualifications:

  • Education: Undergraduate degree or higher
  • Math Skills: Solid math skills up to algebra level
  • Experience: Experience in sales, customer relation management, and supervisory/leadership roles
  • Skills: Excellent interpersonal and organizational skills, ability to cultivate teamwork, and balance education and sales responsibilities

Why Work with Us:

At Mathnasium, we're passionate about teaching children math so they understand it, master it, and love it. We offer a rewarding leadership opportunity to transform the lives of students, consistent part-time hours, a fun and supportive work culture, opportunities for advancement, and continuous training on education, sales, and management best practices.