Inside Sales Representative

4 weeks ago

Burnaby, British Columbia, Canada White Cap Canada Inc. Full time
About the Role

We are seeking a highly motivated and results-driven Inside Sales Representative to join our team at White Cap Canada Inc. As an Inside Sales Representative, you will play a critical role in facilitating the sales process to generate new sales opportunities or upsell via phone, email, or other electronic communication.

Key Responsibilities
  • Provide superior day-to-day customer service by assisting customers in determining product needs and providing logistics support for product needs ensuring compliance with all established company policies, procedures, and guidelines.
  • Input sales orders into the computer system in an accurate and timely manner.
  • Provide customer-requested information in a timely manner.
  • Continuously improve sales and product knowledge by active involvement in both inside and outside training.
  • Develops code directives for certain products while maintaining target margin goals. Generates profitable growth through quota attainment.
  • Performs estimating, take-off, and proposal duties as necessary.
  • Prospects for new sales opportunities via outbound calling and emailing.
  • Provides product pricing by consulting the pricing matrix and other resources to determine the appropriate price ensuring compliance with company guidelines and procedures.
  • Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
Requirements
  • HS Diploma or GED is strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in the area of responsibility.
  • 1 to 5 years of sales experience.
  • Experience with inventory sales preferred.
  • Bachelor or Associate's degree preferred
About White Cap Canada Inc.

We have combined Brafasco, Brock White Canada, and National Concrete Accessories to better serve Canadian companies coast-to-coast under the White Cap brand. We are excited about this combination that leverages the same great people, services, and ever-expanding product lines you've come to trust over more than 50 years from each legacy brand for an improved overall customer experience. With over 65 locations, our team is comprised of over 1,000 associates proudly serving more than 10,000 customers across Canada. Although it is a relatively new name in Canada, you can find more than 400 White Cap locations proudly serving contractors across the United States. With our deep roots in the Canadian market, our mission remains unchanged – to become the trusted industry partner that our customers can rely on for all their construction and industrial needs.

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