Service Technician

4 weeks ago


Medicine Hat, Alberta, Canada Western Tractor Company Inc. Full time
Be a Part of Revolutionizing Agriculture Are you passionate about keeping machinery in top shape and eager to dive into the latest technology? As a Service Technician at Western Tractor Company Inc., you'll have the chance to make a real impact by ensuring that our customers' equipment is always running at its best. Your dedication to their service needs, combined with your expertise and keen troubleshooting skills, will ensure their machinery runs smoothly and efficiently.

Key Responsibilities:
• Diagnose, repair, and maintain a wide range of equipment using cutting-edge tools and technology.
• Conduct regular checks and maintenance to ensure optimal performance and prevent any unexpected downtime during crucial farming seasons.
• Travel to local farms to provide on-site service, providing expert support to keep everything running smoothly.
• Utilize John Deere computer programs to access manuals, run diagnostics, carry out precise repairs, and install the latest upgrades and modifications to equipment.
• Work alongside a dynamic team of skilled professionals, sharing insights and solving complex technical problems together.
• Engage in company-sponsored training programs to expand your expertise and stay ahead of the curve.
• Adhere to all safety protocols to ensure a safe working environment for yourself and your colleagues.

Requirements Education: Journeyperson Certificate – Heavy Equipment Technician (HET) or Agricultural Equipment Technician (AET).
Experience: 4+ years in agriculture equipment repair or a related field. Previous John Deere agricultural equipment and product experience is an asset.
Technical Skills: Proficiency in diesel engines, hydraulic systems, electrical systems, and computer-based diagnostic tools.
People-Focused: Team player with a friendly, professional attitude and focus on customer service.
Soft Skills: Attention to Detail, strong time management, ability to work independently, and adaptability.
Physical Capability: Ability to lift, carry, push, and pull up to 50 lbs with long periods of standing and walking.
Valid Driver's License: You'll need this for travel to service calls.

Benefits Training and Development: We keep our team current by investing twice as much in training as any other John Deere dealer in Southern Alberta both inside and outside of our dealership.
Paid Time Off: Recognizing the importance of work-life balance, we provide you with paid time off beginning at 3 weeks in your first year of employment.
Sponsorship: Take advantage of our sponsorship opportunities to help you hone your skills and accumulate on-the-job hours and experience toward your Apprenticeship.
Benefits: We provide a comprehensive health benefits package to keep you and your family healthy, including life insurance, disability insurance, critical illness, accidental death & dismemberment, extended health, dental, prescription drug coverage, and an employee and family assistance program.
Retirement: Plan for your retirement by participating in our employer-matched Registered Retirement Savings Plan.
Compensation: You'll enjoy a competitive compensation scale, incentive programs, and opportunities for advancement.
Equipment: We supply the equipment and technology needed to excel in your role, including an annual boot and tool allowance.

Join us in shaping the future of agriculture, where your skills have a direct impact on the success of farmers and the sustainability of our industry.
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