Sales Representative

2 months ago


Dryden, Canada Fountain Tire Full time

Overview

Fountain Tire is seeking a skilled and customer-focused individual to fill the role of Inside Sales Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, providing expert advice on tire services, and ensuring seamless sales experiences.

Key Responsibilities:

  • Provide top-notch customer service, addressing customer inquiries and concerns in a professional and courteous manner.
  • Share product knowledge and technical expertise with customers to build trust and drive sales.
  • Offer personalized service quotes, receive customer authorization, and finalize sales transactions.
  • Schedule customer appointments for tire services and ensure timely completion.
  • Recommend tire services, specialty tire services, and wheel services to customers based on their needs.
  • Verify accurate billing and ensure customer satisfaction.
  • Conduct proactive calls to customers to gauge their satisfaction with our services.

Requirements:

  • Previous experience in the tire industry is an asset.
  • Background in retail mechanical service is required.
  • Excellent customer service and time management skills.
  • 1-2 years of retail customer relations and/or customer service experience.
  • Strong interpersonal skills with the ability to build a team and work collaboratively.
  • Ability to work well under pressure in a fast-paced, high-volume environment.
  • Current, valid driver's license.

What We Offer:

  • Competitive compensation.
  • The opportunity to work with an excellent team and great customers.

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