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Senior Property Manager
2 months ago
About the Role
The Senior Property Manager position supports and assists in the management of commercial real estate portfolios in accordance with established agreements. This role is responsible for leading a team of property professionals in the day-to-day operations of a portfolio of office and mixed-use assets across a large geographic area.
Key Responsibilities
- Maintain positive tenant and client relationships through professional and effective responsiveness and proactive consideration of tenant issues.
- Provide excellent tenant service, responding to tenant requests and problems in a timely and courteous manner.
- Act as direct tenant liaison to ensure that all tenant construction activity and landlord work are well-coordinated and organized.
- Meet with property teams, tenants, vendors, contractors, and senior management to review and provide support to resolve operational challenges and implement new initiatives.
- Responsible for all relevant tenant communications and accountable for the fire, life, health, and safety of operations within the building.
- Hold shared accountability for building presentation to ensure a best-in-class image is upheld at all times.
- Provide assistance in the fulfillment of maintenance and upkeep of ongoing resources and financial performance.
- Coordinate tenant/stakeholder meetings and assist in the preparation and implementation of initiatives to increase and uphold the quality and effectiveness of tenant/owner relations.
- Lead and develop a diverse property and operations team.
- Accomplish organization goals by accepting ownership and exploring opportunities to add value to managed assets.
- Manage inspection and audit processes for services delivered and manage and report non-conformances and critical incidents.
Requirements
- Financial acumen and experience with property accounting and reporting.
- Community college diploma or equivalent training (CPM, RPA, FMA).
- More than ten years of directly relevant commercial real estate property management experience.
- Ability to effectively communicate both orally and in writing with peers, managers, and clients in both French and English.
- Strong working knowledge of MS Word, PowerPoint, Outlook, and Excel.
- Experience with RFP and Federal Government procurement processes an asset.
Licenses and/or Professional Accreditation
- CFM through IFMA.
- CPM through Institute of Real Estate Management.
- FMA Designation through BOMI.
- RPA through BOMI.
About BGIS
At BGIS, we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success.
