Hotel Receptionist

4 weeks ago


Kindersley, Canada West Fraser Hospitality Ltd Full time
Job Summary

We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at West Fraser Hospitality Ltd. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities
  • Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
  • Front Desk Operations: Process group arrivals and departures, take, cancel and change room reservations, and provide information on hotel facilities and services.
  • Customer Service: Provide exceptional customer service, respond to guest inquiries, and resolve any issues that may arise.
  • Administrative Tasks: Maintain an inventory of vacancies, reservations, and room assignments, and perform other administrative tasks as required.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a related field.
  • Language: English language proficiency.
  • Work Hours: 40 hours per week.

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