Hotel Receptionist

4 weeks ago


Kindersley, Canada West Fraser Hospitality Ltd Full time
Job Title: Hotel Front Desk Clerk

We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at West Fraser Hospitality Ltd.

Key Responsibilities:
  • Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
  • Front Desk Operations: Process group arrivals and departures, take, cancel and change room reservations, and provide information on hotel facilities and services.
  • Customer Service: Process guests' departures, calculate charges, and receive payments. Maintain an inventory of vacancies, reservations, and room assignments.
  • Communication: Answer telephone calls and relay messages, and contact customers to deliver requested wake-up calls.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a similar role.
  • Language: Fluency in English.
  • Work Hours: 40 hours per week.

We offer a dynamic and supportive work environment, and we are committed to providing our guests with exceptional service. If you are a team player with excellent communication skills and a passion for delivering outstanding customer service, we encourage you to apply for this exciting opportunity.


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