Veterinary Support Specialist
6 days ago
Job Summary
We are seeking a highly skilled and compassionate Veterinary Support Specialist to join our team at VCA Canada. As a key member of our hospital staff, you will play a vital role in ensuring the smooth operation of our facility and providing exceptional care to our patients and their families.
Key Responsibilities
- Assist veterinary staff with various tasks and treatments, including preparing patients for exams and procedures.
- Create a warm and welcoming environment for our patients and their owners, ensuring their comfort and well-being at all times.
- Perform general housekeeping duties, maintaining the cleanliness and organization of our reception area, pet holding areas, and common spaces.
- Provide exceptional customer service, responding to client inquiries and concerns in a professional and empathetic manner.
- Manage appointment scheduling, including booking and rescheduling appointments as needed.
- Process payments and handle client transactions in a timely and accurate manner.
- Assist with inventory management, ordering supplies, and maintaining a well-stocked reception area.
- Participate in ongoing training and education to stay up-to-date on the latest veterinary procedures and best practices.
Requirements
- High school diploma or equivalent required; post-secondary education in a related field an asset.
- Previous experience in a veterinary or customer service role an asset.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients, staff, and veterinarians.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
- Strong organizational and time management skills, with attention to detail and accuracy.
- Ability to lift up to 25 pounds and stand for long periods, with frequent bending and stooping.
What We Offer
- A competitive hourly rate, ranging from $ to $.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A generous RRSP employer match program, helping you save for your future.
- A caring culture of Wellness and Appreciation, prioritizing the well-being of our staff and patients.
- Opportunities for professional growth and development, including training and education programs.
- A fun and dynamic work environment, with a team of passionate and dedicated professionals.
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