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Community Outreach Coordinator

2 months ago

Ottawa, Ontario, Canada Hospitality Training Action Centre 75 Full time
About the Role

We are seeking a highly motivated and community-driven Community Outreach Coordinator to join our team at Hospitality Training Action Centre 75. As a key member of our outreach team, you will play a vital role in developing and executing outreach campaigns, events, and initiatives to recruit new clients for our programs and services and build awareness of our organization in the communities we serve.

Key Responsibilities
  • Outreach Activities
    • Conduct effective, professional outreach that meets the needs of our programs and services, including digital engagement, one-to-one phone and in-person engagement, external events, and community canvassing.
    • Develop and maintain an annual outreach plan, which centres on communicating and marketing our programs, activities, and events.
    • Co-develop marketing and outreach products in collaboration with our Communications Manager, including brochures, print ads, e-newsletters, and other marketing materials for outreach campaigns, events, and initiatives.
  • Program Support
    • Help support outreach, stakeholder management, and project implementation.
    • Track and share regular progress updates on program deliverables and outcomes.
  • Organization Support
    • Maintain our centralized database by collecting and analyzing data from services, programs, education, and outreach activities.
    • Prepare summary reports for each activity and also quarterly and annual reports required by senior management for reporting, planning, and grants.
Requirements
  • Professional experience in communications, marketing, business, preferably in the hospitality industry.
  • Preferred experience of 3-5 years within non-profit and outreach activities.
  • Preferred experience within a unionized environment.
  • Strong experience preparing reports.
  • Bilingual, fluency in English and French.
  • Outstanding written communication and presentation skills.
  • Friendly, enthusiastic, and positive attitude.
  • Strong knowledge of social media and other basic marketing platforms.
  • Detail-oriented with the ability to manage multiple projects at a time.
  • Strong proficiency with MS Office, including Word, Excel, Outlook, and PowerPoint.
What We Offer
  • A competitive salary of $60,000 - $65,000 (pro-rated for the duration of the contract).
  • A comprehensive benefits package that meets the various needs of our diverse employees.
  • A rewarding career where you can truly make a difference.