Parts Sales Specialist

1 month ago


Brandon, Manitoba, Canada Enns Brothers Full time
Parts Sales and Service Representative

Enns Brothers is seeking a dynamic and customer-focused Parts Sales and Service Representative to join their team in Brandon, Manitoba. As a key member of our parts sales team, you will be responsible for providing exceptional customer service and support to our customers, ensuring they receive the right parts, at the right time, every time.

Key Responsibilities:
  • Provide expert knowledge and assistance to customers in determining the required parts for their needs.
  • Efficiently locate and provide the correct parts to customers, ensuring timely delivery and excellent customer service.
  • Assist customers in creating an atmosphere where they feel welcome and properly served.
  • Participate in telemarketing parts sales during specific sales campaigns.
  • Follow up on special orders and advise customers promptly when they are received.
  • Ensure job accuracy when billing parts to work orders.
  • Stay up-to-date on new products and models, continuously upgrading parts knowledge.
Requirements:
  • Excellent customer service and customer relationship management skills.
  • Cheerful disposition, positive attitude, and good public presentation.
  • Above-average verbal communication skills.
  • Familiarity with the sales process.
  • Demonstrated ability to use a computerized inventory and ordering system.
  • Basic mechanical aptitude and knowledge of general parts terminology.
About Enns Brothers:

Enns Brothers is a proud John Deere dealership with a reputation for reliability, integrity, and community support. We have 9 locations in Manitoba with 350 employees, and we are committed to providing a competitive wage, monthly incentive program, comprehensive benefits, and group RRSP program to our employees.



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